
Craig Mendel
OPERATIONAL TRANSFORMATION • STAKEHOLDER MANAGEMENT • ACCOUNT MANAGEMENT ... | Tyro Payments, Level 18, Australia
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Craig Mendel’s Emails cm****@ty****.com
Craig Mendel’s Phone Numbers 6128907****
Social Media
Craig Mendel’s Location Tyro Payments, Level 18, Australia
Craig Mendel’s Expertise OPERATIONAL TRANSFORMATION • STAKEHOLDER MANAGEMENT • ACCOUNT MANAGEMENT • CUSTOMER OBSESSED • PROCESS IMPROVEMENT • AUTHENTIC LEADERSHIP A diversified and experienced business leader with a reputation for mobilising resources and managing projects to achieve the required outcomes. Driving desired customer outcomes through enabling, inspiring, engaging and coaching. A respected leader of successful teams spanning many facets of Hospitality, Banking, Finance (including Fintech), Insurance, Aged Care, Retirement Living and Disability Support. Innovative and creative thinking to build and/or redesign existing processes using Lean Methodology. Expertise verified within: - Retail & Business Banking - Strategic planning & execution - Leadership development - Operational transformation - Business development - Learning agility - Process re-engineering - Relationship management - Leading with Vision - Financial advice - Culture change - Building teams/start-ups - Contact Centre leadership - Innovative thinking - Product sales
Craig Mendel’s Current Industry Uniting
Craig
Mendel’s Prior Industry
Commsec
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Commonwealth Bank
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Mlc
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Australian Unity
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Tal
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Tyro Payments
|
Uniting
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Work Experience

Uniting
Senior Manager - IT Customer Experience
Thu Dec 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Tyro Payments
Head of Customer Success and Support
Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Tal
Head of Customer Contact
Fri Dec 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Australian Unity
Head of Customer Care
Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Commonwealth Bank
Executive Manager - CBA Group People and Culture Strategy & Employee Feedback
Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Commonwealth Bank
Executive Manager - Sales, Service & Operations - CBA Asset Finance
Sat Sep 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Mlc
National Manager, Business Development
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Commonwealth Bank
Manager - Global Markets
Fri Jul 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Commonwealth Bank
IT - CommSee Service Desk Manager
Thu Jul 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Commsec
National Sales & Service Contact Centre Manager
Sat May 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)