Craig Peterson cpeterson@arrowsi.com & | I have over thirty seven years of professional experience in Unified Communications / Telecommunications with hands on experience in operations, engineering, project management, customer service, sales and UCaaS environments. I am a resourceful self-starter with strong analytical, organizational and interpersonal skills with a proven record of success. Throughout my career I have supported large customer bases (4,000 to 70,000 ports) designing and developing converged voice solutions from Nortel, Genband, Ribbon and other vendors that meet customers’ requirements. My diverse background includes strong knowledge of traditional voice networks, VoIP, SIP, SIP PBX applications, Unified Communications (UC), Unified Messaging (UM), IP networks, multimedia applications, contact centers, optical transport, 802.11 wireless, fixed mobile convergence as well as many 3rd party SIP applications, gateways and session border controllers. Specialties • Ribbon-Sonus: Application Server, Media Application Server, UC-Media Application Server, C20-Genius G5 & G6 Gateways, Edge Gateways, SWe Session Border Controller, Mobility, WebRTC, Intelligent Messaging Manager. • Nortel-Genband: SL/DMS-100, CS2100/CS2000, AS5300, MCS 5100/5200, Agile Communications Environment (ACE), CCMIS, Nortel Meet-Me Conference bridge (NMC), CS1000, Survivable Remote Gateway (SRG-50) BCM, Business Services Gateway (BSG), Call Pilot, Contact Center, Optera Metro, TransportNode, • Microsoft: Teams, Service Manager, Word, Excel, PowerPoint, Project and Visio. • 3rd party products: Aastra, Atlassian-JIRA Audiocodes Gateways , Bogen, Carrier Access, CXR Larus, Edgemarc, Enghouse Contact Center, Emerson Power, ESNA VoiceMail, Genesys, Interallia, IP Unity, Mediatrix, Plantronics, Polycom Phones, Real-time Monitors, Sentry911, Symetricom, T-Metrics, Telco systems, TeleMatrix, TelStrat, Unique Communications, Valcom.

Craig Peterson

I have over thirty seven years of professional experience in Unified Communications / Telecommunications with hands on experience...

523 North La Cumbre Road, Santa Barbara, United States

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Craig Peterson’s Location 523 North La Cumbre Road, Santa Barbara, United States

Craig Peterson’s Expertise I have over thirty seven years of professional experience in Unified Communications / Telecommunications with hands on experience in operations, engineering, project management, customer service, sales and UCaaS environments. I am a resourceful self-starter with strong analytical, organizational and interpersonal skills with a proven record of success. Throughout my career I have supported large customer bases (4,000 to 70,000 ports) designing and developing converged voice solutions from Nortel, Genband, Ribbon and other vendors that meet customers’ requirements. My diverse background includes strong knowledge of traditional voice networks, VoIP, SIP, SIP PBX applications, Unified Communications (UC), Unified Messaging (UM), IP networks, multimedia applications, contact centers, optical transport, 802.11 wireless, fixed mobile convergence as well as many 3rd party SIP applications, gateways and session border controllers. Specialties • Ribbon-Sonus: Application Server, Media Application Server, UC-Media Application Server, C20-Genius G5 & G6 Gateways, Edge Gateways, SWe Session Border Controller, Mobility, WebRTC, Intelligent Messaging Manager. • Nortel-Genband: SL/DMS-100, CS2100/CS2000, AS5300, MCS 5100/5200, Agile Communications Environment (ACE), CCMIS, Nortel Meet-Me Conference bridge (NMC), CS1000, Survivable Remote Gateway (SRG-50) BCM, Business Services Gateway (BSG), Call Pilot, Contact Center, Optera Metro, TransportNode, • Microsoft: Teams, Service Manager, Word, Excel, PowerPoint, Project and Visio. • 3rd party products: Aastra, Atlassian-JIRA Audiocodes Gateways , Bogen, Carrier Access, CXR Larus, Edgemarc, Enghouse Contact Center, Emerson Power, ESNA VoiceMail, Genesys, Interallia, IP Unity, Mediatrix, Plantronics, Polycom Phones, Real-time Monitors, Sentry911, Symetricom, T-Metrics, Telco systems, TeleMatrix, TelStrat, Unique Communications, Valcom.

Craig Peterson’s Current Industry Ribbon Communications

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Work Experience

Ribbon Communications

Product Line Manager

Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

Collab9

Senior Ribbon UCaaS Engineer

Sun Dec 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)

Convergeone

Senior Solutions Architect, Practice Manager-Ribbon Communications

Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)

Arrow Systems Integration

Unified Communications Convergence Architect

Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

Arrow Systems Integration

Senior Project Manager/ Large Enterprise Systems Solutions Architect

Sat May 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Nortel

CS2100 Large Enterprise UC Solutions Architect

Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Nortel Networks

SL-100/CS2100 Product Development Manager

Wed Mar 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)

Williams Communications Solutionsnortel Networks

Senior Systems Sales/Product Engineer

Mon Jun 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)

Williams Communications

Project Manager/ Operations Manager

Wed May 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)

Nortel Communications Systems Pactel Meridian Systems

Senior SL-100 Technical Support Engineer / Project Manager

Sat Sep 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time)

Stanford University

Senior SL-100 Systems Engineer

Tue Apr 01 1986 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

FAQ About Craig Peterson

Craig Peterson is located at
523 North La Cumbre Road, Santa Barbara, United States

Craig Peterson is a
I have over thirty seven years of professional experience in Unified Communications / Telecommunications with hands on experience in operations, engineering, project management, customer service, sales and UCaaS environments. I am a resourceful self-starter with strong analytical, organizational and interpersonal skills with a proven record of success. Throughout my career I have supported large customer bases (4,000 to 70,000 ports) designing and developing converged voice solutions from Nortel, Genband, Ribbon and other vendors that meet customers’ requirements. My diverse background includes strong knowledge of traditional voice networks, VoIP, SIP, SIP PBX applications, Unified Communications (UC), Unified Messaging (UM), IP networks, multimedia applications, contact centers, optical transport, 802.11 wireless, fixed mobile convergence as well as many 3rd party SIP applications, gateways and session border controllers. Specialties • Ribbon-Sonus: Application Server, Media Application Server, UC-Media Application Server, C20-Genius G5 & G6 Gateways, Edge Gateways, SWe Session Border Controller, Mobility, WebRTC, Intelligent Messaging Manager. • Nortel-Genband: SL/DMS-100, CS2100/CS2000, AS5300, MCS 5100/5200, Agile Communications Environment (ACE), CCMIS, Nortel Meet-Me Conference bridge (NMC), CS1000, Survivable Remote Gateway (SRG-50) BCM, Business Services Gateway (BSG), Call Pilot, Contact Center, Optera Metro, TransportNode, • Microsoft: Teams, Service Manager, Word, Excel, PowerPoint, Project and Visio. • 3rd party products: Aastra, Atlassian-JIRA Audiocodes Gateways , Bogen, Carrier Access, CXR Larus, Edgemarc, Enghouse Contact Center, Emerson Power, ESNA VoiceMail, Genesys, Interallia, IP Unity, Mediatrix, Plantronics, Polycom Phones, Real-time Monitors, Sentry911, Symetricom, T-Metrics, Telco systems, TeleMatrix, TelStrat, Unique Communications, Valcom. Ribbon Communications

Craig Peterson currently works in the
Ribbon Communications

Craig Peterson specializes in
I have over thirty seven years of professional experience in Unified Communications / Telecommunications with hands on experience in operations, engineering, project management, customer service, sales and UCaaS environments. I am a resourceful self-starter with strong analytical, organizational and interpersonal skills with a proven record of success. Throughout my career I have supported large customer bases (4,000 to 70,000 ports) designing and developing converged voice solutions from Nortel, Genband, Ribbon and other vendors that meet customers’ requirements. My diverse background includes strong knowledge of traditional voice networks, VoIP, SIP, SIP PBX applications, Unified Communications (UC), Unified Messaging (UM), IP networks, multimedia applications, contact centers, optical transport, 802.11 wireless, fixed mobile convergence as well as many 3rd party SIP applications, gateways and session border controllers. Specialties • Ribbon-Sonus: Application Server, Media Application Server, UC-Media Application Server, C20-Genius G5 & G6 Gateways, Edge Gateways, SWe Session Border Controller, Mobility, WebRTC, Intelligent Messaging Manager. • Nortel-Genband: SL/DMS-100, CS2100/CS2000, AS5300, MCS 5100/5200, Agile Communications Environment (ACE), CCMIS, Nortel Meet-Me Conference bridge (NMC), CS1000, Survivable Remote Gateway (SRG-50) BCM, Business Services Gateway (BSG), Call Pilot, Contact Center, Optera Metro, TransportNode, • Microsoft: Teams, Service Manager, Word, Excel, PowerPoint, Project and Visio. • 3rd party products: Aastra, Atlassian-JIRA Audiocodes Gateways , Bogen, Carrier Access, CXR Larus, Edgemarc, Enghouse Contact Center, Emerson Power, ESNA VoiceMail, Genesys, Interallia, IP Unity, Mediatrix, Plantronics, Polycom Phones, Real-time Monitors, Sentry911, Symetricom, T-Metrics, Telco systems, TeleMatrix, TelStrat, Unique Communications, Valcom.

Craig Peterson speaks the following languages:
No languages available.

Craig Peterson has prior experience in the following industries:
Ribbon Communications , Collab9 , Convergeone , Arrow Systems Integration , Arrow Systems Integration , Nortel , Nortel Networks , Williams Communications Solutionsnortel Networks , Williams Communications , Nortel Communications Systems Pactel Meridian Systems , Stanford University

Craig Peterson has the following professional experience:
Ribbon Communications , Collab9 , Convergeone , Arrow Systems Integration , Arrow Systems Integration , Nortel , Nortel Networks , Williams Communications Solutionsnortel Networks , Williams Communications , Nortel Communications Systems Pactel Meridian Systems , Stanford University .