Cristine Machado camello@dow.com & | Master's Degree in Project Management ( PMI ), Mauá Institute Technology; Executive MBA specializing in General Management (2004), IBMEC Business School São Paulo; Bachelor’s in Business Administration (1992) from University São Marcos, as well as courses in Six Sigma – Black Belt and Green Belt Project Leader, APICS – Basics in Supply Chain Management, Organizational Dynamics, as well as others. Professional experience in the Supply Chain area includes: managing Customer Services Area, introducing, designing and implementing new processes in Customer Care, Logistics and Services, leading and implementation of projects related to Order to Cash, Order Fulfillment, OTIF, Cost to Serve, Customer Satisfaction, Customer Complaints, Event Management, focusing on cost reduction, optimization or improvement operational processes,reducing and eliminating key causes of customer complaints. Migration of activities from planning, logistics and international trade to Share Services Center, mapping all requirements of Material Flow to implement the new SAP ECC in Brazil , performing tests and validating as key user, mapping of the users for granting accesses and defining the SAP training curriculum, preparing and facilitating workshops of Change Management to operational team due to SAP changes, developing new communication channel among carriers and Logistics operation by Web Portal, EDI, telemetry, e-commerce, Advanced Shipment notification, others. In Healthcare, redesign processes in warehouse management and logistics, participate on BID in both areas defining Service Levels Agreement (SLA) and KPI to monitor performance. Professional experienced in leading multifunctional and multiregional projects with adaptable interaction at various hierarchical levels of the organization. Oriented toward positive solutions and results through people with strong focus on concept of Customer Satisfaction. Resilience and flexibility to manage changes.

Cristine Machado

Master's Degree in Project Management ( PMI ), Mauá Institute Technology; Executive MBA specializing in General Management...

Brazil

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Cristine Machado’s Location Brazil

Cristine Machado’s Expertise Master's Degree in Project Management ( PMI ), Mauá Institute Technology; Executive MBA specializing in General Management (2004), IBMEC Business School São Paulo; Bachelor’s in Business Administration (1992) from University São Marcos, as well as courses in Six Sigma – Black Belt and Green Belt Project Leader, APICS – Basics in Supply Chain Management, Organizational Dynamics, as well as others. Professional experience in the Supply Chain area includes: managing Customer Services Area, introducing, designing and implementing new processes in Customer Care, Logistics and Services, leading and implementation of projects related to Order to Cash, Order Fulfillment, OTIF, Cost to Serve, Customer Satisfaction, Customer Complaints, Event Management, focusing on cost reduction, optimization or improvement operational processes,reducing and eliminating key causes of customer complaints. Migration of activities from planning, logistics and international trade to Share Services Center, mapping all requirements of Material Flow to implement the new SAP ECC in Brazil , performing tests and validating as key user, mapping of the users for granting accesses and defining the SAP training curriculum, preparing and facilitating workshops of Change Management to operational team due to SAP changes, developing new communication channel among carriers and Logistics operation by Web Portal, EDI, telemetry, e-commerce, Advanced Shipment notification, others. In Healthcare, redesign processes in warehouse management and logistics, participate on BID in both areas defining Service Levels Agreement (SLA) and KPI to monitor performance. Professional experienced in leading multifunctional and multiregional projects with adaptable interaction at various hierarchical levels of the organization. Oriented toward positive solutions and results through people with strong focus on concept of Customer Satisfaction. Resilience and flexibility to manage changes.

Cristine Machado’s Current Industry Livanova

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Work Experience

Livanova

Customer Services Manager

Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)

Medtronic

Supply Chain Project/ Customer Relationship

Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)

Medtronic

Supply Chain Project Leader/ Direct Sales

Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)

Johnson And Johnson

Project Leader / Depuy Synthes

Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Siemens Healthineers

Project Manager

Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)

Gutemberg Consultores

Supply Chain Professional - career transition

Sun Jul 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)

Dow Chemical

Material Flow Work Process - Subject Matter Expert - SAP ECC MM

Sun May 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)

Dow Chemical

Supply Chain Project Leader

Mon Mar 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

Dow Chemical

Supply Chain Process Improvement Leader/ Customer Complaints Leader

Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)

Dow Chemical

Customer Services Team Leader

Tue Sep 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)

Dow Chemical

Customer Services Representative

Mon Dec 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)

Solvay

Customer Services Leader

Mon Jan 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time)

Serveng Civilsan

Sales Assistant

Fri Nov 01 1985 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

FAQ About Cristine Machado

Cristine Machado is located at
Brazil

Cristine Machado is a
Master's Degree in Project Management ( PMI ), Mauá Institute Technology; Executive MBA specializing in General Management (2004), IBMEC Business School São Paulo; Bachelor’s in Business Administration (1992) from University São Marcos, as well as courses in Six Sigma – Black Belt and Green Belt Project Leader, APICS – Basics in Supply Chain Management, Organizational Dynamics, as well as others. Professional experience in the Supply Chain area includes: managing Customer Services Area, introducing, designing and implementing new processes in Customer Care, Logistics and Services, leading and implementation of projects related to Order to Cash, Order Fulfillment, OTIF, Cost to Serve, Customer Satisfaction, Customer Complaints, Event Management, focusing on cost reduction, optimization or improvement operational processes,reducing and eliminating key causes of customer complaints. Migration of activities from planning, logistics and international trade to Share Services Center, mapping all requirements of Material Flow to implement the new SAP ECC in Brazil , performing tests and validating as key user, mapping of the users for granting accesses and defining the SAP training curriculum, preparing and facilitating workshops of Change Management to operational team due to SAP changes, developing new communication channel among carriers and Logistics operation by Web Portal, EDI, telemetry, e-commerce, Advanced Shipment notification, others. In Healthcare, redesign processes in warehouse management and logistics, participate on BID in both areas defining Service Levels Agreement (SLA) and KPI to monitor performance. Professional experienced in leading multifunctional and multiregional projects with adaptable interaction at various hierarchical levels of the organization. Oriented toward positive solutions and results through people with strong focus on concept of Customer Satisfaction. Resilience and flexibility to manage changes. Livanova

Cristine Machado currently works in the
Livanova

Cristine Machado specializes in
Master's Degree in Project Management ( PMI ), Mauá Institute Technology; Executive MBA specializing in General Management (2004), IBMEC Business School São Paulo; Bachelor’s in Business Administration (1992) from University São Marcos, as well as courses in Six Sigma – Black Belt and Green Belt Project Leader, APICS – Basics in Supply Chain Management, Organizational Dynamics, as well as others. Professional experience in the Supply Chain area includes: managing Customer Services Area, introducing, designing and implementing new processes in Customer Care, Logistics and Services, leading and implementation of projects related to Order to Cash, Order Fulfillment, OTIF, Cost to Serve, Customer Satisfaction, Customer Complaints, Event Management, focusing on cost reduction, optimization or improvement operational processes,reducing and eliminating key causes of customer complaints. Migration of activities from planning, logistics and international trade to Share Services Center, mapping all requirements of Material Flow to implement the new SAP ECC in Brazil , performing tests and validating as key user, mapping of the users for granting accesses and defining the SAP training curriculum, preparing and facilitating workshops of Change Management to operational team due to SAP changes, developing new communication channel among carriers and Logistics operation by Web Portal, EDI, telemetry, e-commerce, Advanced Shipment notification, others. In Healthcare, redesign processes in warehouse management and logistics, participate on BID in both areas defining Service Levels Agreement (SLA) and KPI to monitor performance. Professional experienced in leading multifunctional and multiregional projects with adaptable interaction at various hierarchical levels of the organization. Oriented toward positive solutions and results through people with strong focus on concept of Customer Satisfaction. Resilience and flexibility to manage changes.

Cristine Machado speaks the following languages:
No languages available.

Cristine Machado has prior experience in the following industries:
Livanova , Medtronic , Medtronic , Johnson And Johnson , Siemens Healthineers , Gutemberg Consultores , Dow Chemical , Dow Chemical , Dow Chemical , Dow Chemical , Dow Chemical , Solvay , Serveng Civilsan

Cristine Machado has the following professional experience:
Livanova , Medtronic , Medtronic , Johnson And Johnson , Siemens Healthineers , Gutemberg Consultores , Dow Chemical , Dow Chemical , Dow Chemical , Dow Chemical , Dow Chemical , Solvay , Serveng Civilsan .