[email protected] & No phone number available.

Cristopher Damian

PROFESSIONAL SUMMARY A highly motivated, result-oriented and committed to excellence BPO Operations Manager with leadership qualities and excellent hands-on... | Quezon City, Quezon City, Philippines

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Cristopher Damian’s Emails [email protected]

Cristopher Damian’s Phone Numbers No phone number available.

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Cristopher Damian’s Location Quezon City, Quezon City, Philippines

Cristopher Damian’s Expertise PROFESSIONAL SUMMARY A highly motivated, result-oriented and committed to excellence BPO Operations Manager with leadership qualities and excellent hands-on experience in managing inbound voice and non-voice customer service for UK and US clients. An assertive manager with outstanding interpersonal communications, performance and people management skills. Proven ability to analyze and solve call center's vital opportunities develops and executes strategic business solutions to improve the quality of service and increased productivity and business returns. Specialties: Customer Service, Service Delivery, Business Transition, Process Improvement, Profit and Loss, SOW review, SLA management, Coaching and Development, Training, Quality and Process Engineering, Staffing and Scheduling, HR Labor Relations / Recruitment, Client and Customer Satisfaction, Net Promoter Score

Cristopher Damian’s Current Industry Concentrix

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Work Experience

Concentrix

Delivery Project Executive

Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Vxi Global Holdings

Associate Director Of Operations

Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)

Vxi Global Holdings

Senior Operations Manager

Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)

Vxi Global Holdings

Client Relations Manager / Vocm Manager

Thu Sep 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Acs A Xerox

Site Operations Manager

Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

Sutherland Global Services

Operations Manager

Wed Jul 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)

Sutherland Global Services

Assistant Program Manager

Thu Nov 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Sutherland Global Services

Program Supervisor

Thu Feb 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)

Sutherland Global Services

Senior Associate

Sun Oct 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)

Sutherland Global Services

Customer Service Representative

Wed Feb 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)

Mtc Academy

Medical Transcription Mentor

Thu Dec 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)

E Data Services Phils

Audio Proofreader/Medical Transcriptionist

Mon Nov 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)

Concentrix Cvg

Delivery Project Executive

— Present

Skills

Languages

Cristopher Damian Email Addresses

[email protected] Email

Cristopher Damian Phone Number

No phone number available. Phone number

FAQ About Cristopher Damian

Cristopher Damian is located at
Quezon City, Quezon City, Philippines

Cristopher Damian is a
PROFESSIONAL SUMMARY A highly motivated, result-oriented and committed to excellence BPO Operations Manager with leadership qualities and excellent hands-on experience in managing inbound voice and non-voice customer service for UK and US clients. An assertive manager with outstanding interpersonal communications, performance and people management skills. Proven ability to analyze and solve call center's vital opportunities develops and executes strategic business solutions to improve the quality of service and increased productivity and business returns. Specialties: Customer Service, Service Delivery, Business Transition, Process Improvement, Profit and Loss, SOW review, SLA management, Coaching and Development, Training, Quality and Process Engineering, Staffing and Scheduling, HR Labor Relations / Recruitment, Client and Customer Satisfaction, Net Promoter Score Concentrix

Cristopher Damian currently works in the
Concentrix

Cristopher Damian specializes in
PROFESSIONAL SUMMARY A highly motivated, result-oriented and committed to excellence BPO Operations Manager with leadership qualities and excellent hands-on experience in managing inbound voice and non-voice customer service for UK and US clients. An assertive manager with outstanding interpersonal communications, performance and people management skills. Proven ability to analyze and solve call center's vital opportunities develops and executes strategic business solutions to improve the quality of service and increased productivity and business returns. Specialties: Customer Service, Service Delivery, Business Transition, Process Improvement, Profit and Loss, SOW review, SLA management, Coaching and Development, Training, Quality and Process Engineering, Staffing and Scheduling, HR Labor Relations / Recruitment, Client and Customer Satisfaction, Net Promoter Score

Cristopher Damian speaks the following languages:
No languages available.

Cristopher Damian has prior experience in the following industries:
Vxi Global Holdings , Vxi Global Holdings , Vxi Global Holdings , Acs A Xerox , Sutherland Global Services , Sutherland Global Services , Sutherland Global Services , Sutherland Global Services , Sutherland Global Services , Mtc Academy , E Data Services Phils

Cristopher Damian has the following professional experience:
Concentrix , Vxi Global Holdings , Vxi Global Holdings , Vxi Global Holdings , Acs A Xerox , Sutherland Global Services , Sutherland Global Services , Sutherland Global Services , Sutherland Global Services , Sutherland Global Services , Mtc Academy , E Data Services Phils , Concentrix Cvg .