
Daniela Felice
I am self-reliant, conscientious and I always act professionally keeping the business in mind. I am determined while... | Ireland
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Daniela Felice’s Location Ireland
Daniela Felice’s Expertise I am self-reliant, conscientious and I always act professionally keeping the business in mind. I am determined while dealing with my daily duties and responsibilities, but I am also flexible in accordance with the needs of the business. I started as a Sales Assistant at AMC and then I moved onto P.M Arredamenti Group, through this experience I quickly developed excellent skills in sales, store management and people management. I became a key figure for my colleagues and gained many qualities such as goal setting and I learned to take ownership & responsibility where needed. I started working in Voxpro in August 2014, as a Customer Experience Specialist (Non-Trip Agent) and my duties were to answer inbound calls and emails in order to provide excellent support to the customers. In May 2015, I became Case Manager taking more responsibilities while dealing with the customers, providing immediate assistance in emergency situations,mediating between host and guests and making the final decision when required. From May to October 2016, I was also involved with the Airbay’s project as Angel coach where my responsibilities were to support agents with their daily cases. In November 2016, I moved to Airbnb Sales Team, where, my area of competence was to acquire new potential professional host on the Airbnb platform, to increase the number of properties in the European Market. In August 2018, I joined the quality support team for the Italian market, this role which was integrated into my daily role as an outbound Sales agent, was to evaluate calls and chats of the agents, in order to provide them feedback during a monthly meeting review which I conduct with them. Since July 2019, I am working for Voxpro as Technical Support for Accessibility assisting the customers by emails and chats. I have an excellent attitude to teamwork and I have built a great relationship with my colleagues. Further, I am very well organized, managing my time efficiently, prioritizing my tasks and finding solutions to problems. I would very much appreciate if you will consider my candidacy. Thank you in advance. Looking forward to hearing from you. Sincerely,
Daniela Felice’s Current Industry Quest Software
Daniela
Felice’s Prior Industry
Amc International Alfa Metalcraft
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Babysitter
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Pm Arredamenti
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Family
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Voxpro
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Quest Software
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Work Experience

Quest Software
Territory Renewals Rapresentative for IM
Thu Apr 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Quest Software
Renewals Representative
Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Voxpro
Accessibility Technical Support.
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Voxpro
Quality Support
Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Voxpro
Sales Development Representative Airbnb
Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Voxpro
Angel Coach - Airbnb
Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Voxpro
Case Manager-Airbnb
Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Voxpro
Multilingual Customer Experience Specialist Airbnb
Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Family
Babysitting
Thu Aug 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Pm Arredamenti
Sales Assistant
Tue Aug 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Babysitter
Baby sitter
Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Amc International Alfa Metalcraft
Sales Assistant
Mon May 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)