Danielle Soffa

Danielle Soffa

Optimistic, Resilient, Gritty, Agile, Thoughtful, and Compassionate Leader who is dedicated to inspiring a culture of positivity, customer... | 1004 Johnston Drive, Bethlehem, United States

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Work Experience

Accenture

Senior Manager - Contact Center Client Account Lead

Mon Jan 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Accenture

Manager - Contact Center Global Process Owner

Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

Guardian Life

Manager, Enterprise Customer Service

Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)

Guardian Life

Manager, Quality and Content Management

Fri Feb 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)

Guardian Life

Manager, Annuity Circle of Excellence

Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)

Guardian Life

Team Leader, Variable Products

Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)

Guardian Life

Senior Cash Management and Control

Wed Jun 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)

Guardian Life

Transaction Specialist

Thu Nov 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

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