
Dariel Milagros
As a Senior Support - Technical Account Manager at Tanium, I leverage my network and security expertise to... | Miami, Florida, United States
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Dariel Milagros’s Emails da****@ta****.com
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Dariel Milagros’s Location Miami, Florida, United States
Dariel Milagros’s Expertise As a Senior Support - Technical Account Manager at Tanium, I leverage my network and security expertise to serve Tanium customers in resolving technical issues and answering technical questions. With over 8 years of experience in providing technical support and troubleshooting for various products and platforms, I have developed a deep understanding of Tanium's modules, best practices, and community sites. I work proactively and reactively to improve the overall experience of customers when using Tanium, by triaging inbound support cases, solving customer support cases, and working with other Support Engineers to assist with their assigned cases. I also document root causes and report activity, as well as serve as a technical subject matter expert on Vulnerability, Compliance, Benchmarks, and Risk. I am passionate about delivering comprehensive solutions and exceptional customer experiences, and I am always eager to learn new technologies and skills. I hold multiple certifications, including CompTIA A+, CompTIA Network+, Cisco CCNA, Cisco CCNA Security, Fortinet, Tanium and others.
Dariel Milagros’s Current Industry Tanium
Dariel
Milagros’s Prior Industry
Etecsa
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Telefonica Business Solutions
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Broadband
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Mckinsey Social Initiative
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Fortinet
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Tanium
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Work Experience

Tanium
Senior Support - Technical Account Manager
Tue Jun 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Fortinet
Technical Support Escalation Engineer L2
Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Fortinet
Technical Support Engineer I
Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Broadband
IT Technician
Tue Mar 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Mckinsey Social Initiative
Generation IT Member
Tue Mar 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Telefonica Business Solutions
Network Analyst
Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Etecsa
System Administrator
Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Etecsa
Student Internship
Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)