
Dave Wilcox
Accomplished Customer Success professional with a 10+ year track record of driving customer satisfaction, loyalty and retention, increasing... | Boston, Massachusetts, United States
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Dave Wilcox’s Emails dw****@se****.com
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Dave Wilcox’s Location Boston, Massachusetts, United States
Dave Wilcox’s Expertise Accomplished Customer Success professional with a 10+ year track record of driving customer satisfaction, loyalty and retention, increasing revenue through cross-sell/upsell, building and scaling successful customer facing teams, developing innovative processes to grow opportunities and revenue. Highly analytical with expertise in translating data into actionable plans that drive operational efficiency, increase productivity and time-to-revenue. In my free time you can find me on a golf course, playing outside with my wife and son, trying new food, at a sporting event, raising money and shaving my head for Kids With Cancer, or traveling the world. Passionate about 'Doing the Right Thing', working hard, having fun and helping others. FOR THE 10TH YEAR IN A ROW, I'M GOING BALD FOR KIDS WITH CANCER!! I shave my hair to support kids who don't have a choice but to lose their hair. Please check out my page and make a donation to support this amazing cause! http://www.myonemission.org/davewilcox
Dave Wilcox’s Current Industry Seismic
Dave
Wilcox’s Prior Industry
Fidelity Investments
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Eze Castle Integration
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Seismic
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Work Experience

Seismic
Customer Success Director - Global Strategic Accounts
Thu Feb 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Seismic
Senior Customer Success Manager - Global Strategic Accounts
Wed Feb 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Seismic
Senior Customer Success Manager - Global Financial Services
Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Eze Castle Integration
Service Director - Northeast
Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Eze Castle Integration
Regional Director of Service - Boston
Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Eze Castle Integration
Client Relationship Manager
Thu Aug 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Fidelity Investments
Associate Client Relationship Manager
Sat May 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Fidelity Investments
Operations Analyst
Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)