David Matthias

FAQ About David Matthias

• What is David Matthias's address?

  David Matthias is located at
  Stockholm, Stockholm, Sweden

• What is David Matthias's job title?

  David Matthias is a
  My responsibilities include being the main point of contact and technical integration manager coordinating a number of new and ongoing integration projects for NetEnt Live within NetEnt. Time and resource planning together with internal teams as well as external partners. Primary escalation point for various NetEnt teams and functions in case of integration specific inquiries. • Customer integration • Customer responsibility • Product specialist • Delivery/release management - Working globally with the biggest international brands in the online gaming & entertainment industry to achieve the smoothest and most profitable B2B relationship for both partners. - Coordinating multiple teams over the whole enterprise to answer customers needs in the best possible way.As a Live casino application engineer I worked with Netent´s latest product, Live casino. Responsibilities involved: - Planning of Live casino upgrades in test and production environments. - Deploying and setting up newly signed customers on the Live casino product. - Close cooperation with different departments within the organization, including development, Network, DBA, Vwmvare, Compliance, Change management etc. - Maintaining Live casino test and production environments - Enabling Live casino games to customers. - Communication with customers regarding maintenance. - Collaboration with Customer Support in regards to questions in need of deeper investigation. - Handling/reporting/investigating production bugs reported by either NetEnt or our customers. - Reviewing release notes and testing new releases of Live casino. - Active role in the change-, problem- and incident management processes. - Oncall after working hours.My work as an application engineer at Netent involved working with all of the customers application platforms: - Planning of customers test and production environments upgrades. - Deploying and setting up newly signed customers on test and production environments. - Close cooperation with different departments within the organization, including development, Network, Vwmvare, Compliance, Certification etc. - Maintaining test and production environments. - Releasing and enabling games to customers. - Upgrading static contents. - Communication with customers regarding configurations or upgrades. - Develop and maintain supporting scripts for builds and deployments to distributed environments. - Collaboration with Customer Support in regards to questions in need of deeper investigation. - Handling/reporting/investigating production bugs reported by either NetEnt or our customers. - Contribute to improvements in automation and processes in order to improve quality and stability. - Reviewing release notes and testing new releases of various products. - Active role in the change-, problem- and incident management processes. - Oncall after working hours.In the role as a Support Application Specialist duties involved: -Troubleshooting and solve issues with cooperation with customers. -Handling and deep troubleshooting of incidents. -Close cooperation with different internal teams of the organization. -Oncall after working hours. -Investigating server logs. -Work with SQL queries to check the customers web integration for faulty integration. -Running the NOC during business hours. -Maintaining documentation and checklists. NetEnt

• What industry does David Matthias currently work in?

  David Matthias currently works in the
  NetEnt

• What is David Matthias's area of expertise?

  David Matthias specializes in
  My responsibilities include being the main point of contact and technical integration manager coordinating a number of new and ongoing integration projects for NetEnt Live within NetEnt. Time and resource planning together with internal teams as well as external partners. Primary escalation point for various NetEnt teams and functions in case of integration specific inquiries. • Customer integration • Customer responsibility • Product specialist • Delivery/release management - Working globally with the biggest international brands in the online gaming & entertainment industry to achieve the smoothest and most profitable B2B relationship for both partners. - Coordinating multiple teams over the whole enterprise to answer customers needs in the best possible way.As a Live casino application engineer I worked with Netent´s latest product, Live casino. Responsibilities involved: - Planning of Live casino upgrades in test and production environments. - Deploying and setting up newly signed customers on the Live casino product. - Close cooperation with different departments within the organization, including development, Network, DBA, Vwmvare, Compliance, Change management etc. - Maintaining Live casino test and production environments - Enabling Live casino games to customers. - Communication with customers regarding maintenance. - Collaboration with Customer Support in regards to questions in need of deeper investigation. - Handling/reporting/investigating production bugs reported by either NetEnt or our customers. - Reviewing release notes and testing new releases of Live casino. - Active role in the change-, problem- and incident management processes. - Oncall after working hours.My work as an application engineer at Netent involved working with all of the customers application platforms: - Planning of customers test and production environments upgrades. - Deploying and setting up newly signed customers on test and production environments. - Close cooperation with different departments within the organization, including development, Network, Vwmvare, Compliance, Certification etc. - Maintaining test and production environments. - Releasing and enabling games to customers. - Upgrading static contents. - Communication with customers regarding configurations or upgrades. - Develop and maintain supporting scripts for builds and deployments to distributed environments. - Collaboration with Customer Support in regards to questions in need of deeper investigation. - Handling/reporting/investigating production bugs reported by either NetEnt or our customers. - Contribute to improvements in automation and processes in order to improve quality and stability. - Reviewing release notes and testing new releases of various products. - Active role in the change-, problem- and incident management processes. - Oncall after working hours.In the role as a Support Application Specialist duties involved: -Troubleshooting and solve issues with cooperation with customers. -Handling and deep troubleshooting of incidents. -Close cooperation with different internal teams of the organization. -Oncall after working hours. -Investigating server logs. -Work with SQL queries to check the customers web integration for faulty integration. -Running the NOC during business hours. -Maintaining documentation and checklists.

• Which languages does David Matthias speak? 

  David Matthias speaks the following languages:
  No languages available.

• Which industries has David Matthias previously worked in?   

  David Matthias has prior experience in the following industries:
  NetEnt , NetEnt , NetEnt , NetEnt

• What is David Matthias’s work experience?  

  David Matthias has the following professional experience:
  NetEnt , NetEnt , NetEnt , NetEnt .

• How can I find David Matthias on LinkedIn?  

  You can view David Matthias’s
  LinkedIn profile at LinkedIn URL.

• What are David Matthias’s work email addresses?  

  David Matthias’s work email addresses are
  [email protected] .

• What company does David Matthias work for?  

  David Matthias works at
  NetEnt