Dawanda Fletcher

Dawanda Fletcher

Senior Communications Manager | Chicago, Illinois, United States

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Work Experience

United Airlines

Senior Communications Manager

2022-03-01 — Present

United Airlines

Contact Center Policies & Procedures Manager

2020-08-01 — 2022-03-01

United Airlines

Business Operations Manager - Customer Contact Centers

2017-06-01 — 2020-07-01

United Airlines

Senior Staff Representative - Customer Contact Center Communication

2016-07-01 — 2017-06-01

McDonald's Corporation

Communications Supervisor

2008-08-01 — 2015-09-01

McDonald's Corporation

Communications, Customer Relations Consultant

2002-04-01 — 2008-08-01

Skills

online travel consumer internet internet information technology airline travel air cargo air travel customer service aviation

Languages

English , German , Spanish , French , Portuguese , Chinese , Japanese , English