
Deanna Cross
As an accomplished Workers Compensation Adjuster, I have experience successfully handling/managing claims from development to closing. I am... | 1337 East Sedgwick StreetApartment 1, Philadelphia, United States
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Deanna Cross’s Emails de****@pm****.com
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Deanna Cross’s Location 1337 East Sedgwick StreetApartment 1, Philadelphia, United States
Deanna Cross’s Expertise As an accomplished Workers Compensation Adjuster, I have experience successfully handling/managing claims from development to closing. I am recognized as a tactical problem-solver with a history of breaking down complex problems and proactively finding solutions to narrow down risks and cost of claims. With my background in claims, I continuously optimize processes and manage claims to benefit the client. In my current role, I operate as a Workers Compensation Adjuster for Sedgwick Inc. I manage a desk of 130-160 claims focused on complexity. I also mentor new hires by educating them on proper procedures, protocols, implementation, jurisdictional laws, and flow processes. I enjoy working within the claims management space, acting as a resource for new hires, clients, and carriers in several jurisdictions. My experience working with claims has taught me the importance of building trusted relationships and inspiring proper claim handling. I thrive on handling complex claims and using a multitude of resources to limit client exposure. I bring organization real-world experience through implementation of tactical resource management. My recent career highlights include: • Licensing: Texas Workers Compensation License • Graduation: Master’s Degree in Business Administration • Experience handling complex claims through resolution-based protocol. • Technically proficient in SharePoint, WebEx, Microsoft (Teams, Excel, Project), and Google Suite. • Outstanding stakeholder engagement, communication, presentation, negotiation, and relationship-building skills. My proven success in identifying and resolving complex claims has resulted in the financial savings of the client/carrier. I have expert skills in problem resolution, desk management, monitoring, reporting, and risk management. I am an excellent communicator with extensive written and verbal communication skills and strong attention to detail. I look forward to landing my next role, expanding my LinkedIn network, and connecting with more industry professionals. Let's chat! [email protected]
Deanna Cross’s Current Industry Sedgwick
Deanna
Cross’s Prior Industry
Bloomsburg University
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Medrisk
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Sedgwick
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Pma Companies
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Work Experience

Sedgwick
Workers Compensation Claims Examiner
Fri Mar 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Pma Companies
Senior Account Claims Representative
Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Sedgwick
Workers Compensation Adjuster
Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Sedgwick
Workers Compensation Claims Representative
Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Medrisk
Customer Advocate
Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Bloomsburg University
Student Supervisor
Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)