
Deborah Sampson
Medical practice with two campuses and affiliated with Brockton Hospital.; Set up essential office systems/services for new medical... | Boston, Boston, United States
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Deborah Sampson’s Emails de****@br****.com
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Deborah Sampson’s Location Boston, Boston, United States
Deborah Sampson’s Expertise Medical practice with two campuses and affiliated with Brockton Hospital.; Set up essential office systems/services for new medical office, including policies/procedures and protocols for communicating findings from tests/consultations. Managed staff of 6-8, including receptionist, transcriptionist, office assistants, and nurse. Developed job descriptions and held staff meetings. Entered daily charges for office visits/procedures, working closely with billing manager regarding billing issues. Developed efficient system for ordering clinical and office supplies. Established clear-cut procedures for handling checks, co-pays, and other money coming in to the practice. Initiated and set up referral system for practice.Family practice with multiple providers.; Directed all aspects of billing for practice with four providers. Trained and supervised staff of six. Entered and coded office visits and procedures as well as hospital charges. Reconciled daily deposits and prepared monthly reports. Researched coverage and payment issues with insurance companies, including HMO's, Medicare/MassHealth, private insurance companies, motor vehicle, and workers compensation. Interviewed, trained, and evaluated staff in cooperation with office manager. Co-chaired regular staff meetings to address administrative/billing issues and changes. During absence of office manager, delegated tasks to staff, mediated challenging patient issues, calculated payroll, and responded to requests from main administrative office.Contributed to the start-up and organization of new medical practice, including creation of patient scheduling and lab notification systems. Developed template forms for IDX system. Traveled to other offices to train administrative staff on system. Organized dictation file and processing system. Collaborated with practice manager to hire and train new staff in response to rapid practice growth.National homecare provider specializing in adult and elder care, child care, and medical staffing services for individuals, families, and healthcare facilities.; Manage office processes, including staff recruitment and management, client scheduling/service, issue resolution, initial phone call assessment, timesheet tracking, and payroll and billing. Maintain resume binder for all positions to ensure continuous source of contacts as new clients are added. Gather required background information and paperwork. Schedule initial interviews and complete related paperwork. Coordinate review by nurse manager for viable candidates within tight timeframes. Monitor customer compliance process. Manage ongoing client staffing process. Maintain licensing database to ensure employee certifications are in compliance with staff and federal requirements. Manage day-to-day operation of office.A Guide to Human Resources for Professionals New to HR SKILL PATH SEMINARS How to Deal with Unacceptable Employee Behavior Excelling as a First Time Supervisor / Manager Women in Communications Conflict Management Skills Training COMMUNITY Grief Support Group Leader. Non-medical, private duty home care agency providing senior care, elder care, personal care, respite care and companion care to help the elderly and adults continue to live in their homes.; Managed business, correspondence, appointments, and overall schedule for home care agency. Simultaneously worked in positions of staff coordinator, human resource coordinator, scheduling supervisor, and billing & payroll manager. Screened and interviewed caregivers. Received and directed telephone calls, taking appropriate action using initiative and judgment. Prepared invoices and statements for weekly mailing. Entered and maintained client payments in QuickBooks. Coordinated deposits on daily basis. Processed bi-weekly payroll, serving as liaison with payroll company and Chief Financial Officer, as needed. Directed supervisor and team of caregivers. Recruited, interviewed, hired, oriented, assigned, and disciplined staff. Established, organized, and supervised maintenance of department records, ensuring accuracy and confidentiality. Oversaw workers compensation claims, medical leave management, and benefit administration. Evaluated staff performance. Scheduled and coordinated approximately 90 caregivers with clients throughout the South Shore of Massachusetts. Coordinated and maintained caregiver and client schedules, monitoring both client and caregiver activity. Fielded new client inquiries in a professional manner. Followed up on caregiver assignments and client services. Assisted Director of agency with interviewing prospective new employees and verifying references. Maintained regular communications with clients and their primary contact(s) to ensure care level meets expectations. Hired as caregiver and promoted to Staff Coordinator within two months, assuming other roles during tenure that evolved into final position of Office Manager for Visiting Angels.
Deborah Sampson’s Current Industry BrightStar Care
Deborah
Sampson’s Prior Industry
SMITH-MONSEES-PENZA, INC
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COASTAL MEDICAL ASSOCIATES
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HEALTHCARE SOUTH
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WEST CAMPUS
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Visiting Angels
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Massasoit Community College
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BrightStar Care
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Brightstar
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Work Experience

BrightStar Care
Branch Manager
Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Brightstar
BRANCH MANAGER
Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Massasoit Community College
Education:
Mon Sep 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Visiting Angels
OFFICE MANAGER
Sun Oct 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
WEST CAMPUS
OFFICE MANAGER
Mon Aug 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
HEALTHCARE SOUTH
BILLING CLERK
Mon Jan 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
COASTAL MEDICAL ASSOCIATES
ADMINISTRATIVE ASSISTANT / RECEPTIONIST
Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time)
SMITH-MONSEES-PENZA, INC
ADMINISTRATIVE ASSISTANT / RECEPTIONIST
Fri Jan 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time)