Dejan Kosanovic

Dejan Kosanovic

Driven customer service professional with work background in Europe and Canada and 10+ years of experience in Team... | Kitchener, Ontario, Canada

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Work Experience

Otip

Manager, Quality Assurance

Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Otip

Quality Assurance Assistant Manager

Wed Nov 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)

Ontario Teachers Insurance Plan

Quality Assurance Lead

Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

Enflick

Customer Care Specialist

Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)

Accu Link Call Centres

Team Lead - Ontario One Call

Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)

Accu Link Call Centres

Call Products Quality Assurance Analyst

Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Accu Link Call Centres

Bell Screening Centre Referral CSR

Sat Dec 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)

Accu Link Call Centres

Bell Screening Centre Look-Up Agent

Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)

Telekom Srbija

Sales Manager - Department for Business Customers Sales

Mon Jun 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

Telekom Srbija

Customer Service Agent

Sat Sep 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)

Telekom Srbija

Call Center Customer Service Agent

Thu Jun 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

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