Derek Johnson

FAQ About Derek Johnson

• What is Derek Johnson's address?

  Derek Johnson is located at
  Lincoln, Nebraska, United States

• What is Derek Johnson's job title?

  Derek Johnson is a
  Customers need clarity. When customers come to me, I listen, walk them through processes (no matter how complex), and set expectations while building trusting relationships. My experience spans across different industries and roles, with a focus on sales, lending, and customer experience. My career began at Blue River Hybrids, a startup that became an industry leader. I developed an independent work ethic, and built productive customer, vendor, and supplier relationships, gaining vast experience in Salesforce, to track and maintain our customer relationships. Towards the end of this role, I increased the West Region Sales 10% (2017-18) by cold calling and qualifying prospects to familiarize them with our product and teach the process. At Pentagon Federal Credit Union, I began as a contractor setting up applications. When I began as a full processor, I made double my starter goal for loans closed in my first month, and in my second month, I exceeded the normal processor goal, while also mastering credit report reviews and supporting documentation reviews. By 2021, I finished with the fourth-most HELOC loans processed at PenFed, placing in the top 15% among all HELOC processors. I developed a quick and thorough initial review process that helped me attain this mark. Since 2023, I have worked in collections and member solutions. In addition to servicing existing loans, I manage past due accounts and take collection procedures when appropriate. Through this role, I have seen the opportunity to update Standard Operating Procedures and have taken the lead to update our organizational policies for collection measures. In the future, I look forward to taking my experience from the origination and servicing parts of the lending process to reduce delinquency and losses. I am focused on staying within the finance industry and excited to connect to others within this space. First Interstate

• What industry does Derek Johnson currently work in?

  Derek Johnson currently works in the
  First Interstate

• What is Derek Johnson's area of expertise?

  Derek Johnson specializes in
  Customers need clarity. When customers come to me, I listen, walk them through processes (no matter how complex), and set expectations while building trusting relationships. My experience spans across different industries and roles, with a focus on sales, lending, and customer experience. My career began at Blue River Hybrids, a startup that became an industry leader. I developed an independent work ethic, and built productive customer, vendor, and supplier relationships, gaining vast experience in Salesforce, to track and maintain our customer relationships. Towards the end of this role, I increased the West Region Sales 10% (2017-18) by cold calling and qualifying prospects to familiarize them with our product and teach the process. At Pentagon Federal Credit Union, I began as a contractor setting up applications. When I began as a full processor, I made double my starter goal for loans closed in my first month, and in my second month, I exceeded the normal processor goal, while also mastering credit report reviews and supporting documentation reviews. By 2021, I finished with the fourth-most HELOC loans processed at PenFed, placing in the top 15% among all HELOC processors. I developed a quick and thorough initial review process that helped me attain this mark. Since 2023, I have worked in collections and member solutions. In addition to servicing existing loans, I manage past due accounts and take collection procedures when appropriate. Through this role, I have seen the opportunity to update Standard Operating Procedures and have taken the lead to update our organizational policies for collection measures. In the future, I look forward to taking my experience from the origination and servicing parts of the lending process to reduce delinquency and losses. I am focused on staying within the finance industry and excited to connect to others within this space.

• Which languages does Derek Johnson speak? 

  Derek Johnson speaks the following languages:
  No languages available.

• Which industries has Derek Johnson previously worked in?   

  Derek Johnson has prior experience in the following industries:
  First Lincoln Federal Credit Union , Penfed Credit Union , Penfed Credit Union , Penfed Credit Union , Neogen , Blue River Organic Seeds

• What is Derek Johnson’s work experience?  

  Derek Johnson has the following professional experience:
  First Interstate , First Lincoln Federal Credit Union , Penfed Credit Union , Penfed Credit Union , Penfed Credit Union , Neogen , Blue River Organic Seeds .

• How can I find Derek Johnson on LinkedIn?  

  You can view Derek Johnson’s
  LinkedIn profile at LinkedIn URL.

• What are Derek Johnson’s work email addresses?  

  Derek Johnson’s work email addresses are
  [email protected] .

• What company does Derek Johnson work for?  

  Derek Johnson works at
  First Interstate