Desmund Washington desmund.washington@crossmark.com & | Organized and adaptable customer service professional with multiple years call center experience, who thrives in fast-paced, customer-focused work environments. Expertise in call management, customer retention, and first-time call resolution. Excelled in verbal and written communication and finally, proficient with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook). I am currently seeking a customer service position that will effectively utilize all acquired skills and abilities. • Quality Assurance • Problem Solving • Customer Account Management • Record Keeping • Database Management • Call Routing • Document Processing • Data Entry: 56 wpm; 10000 kph

Desmund Washington

Organized and adaptable customer service professional with multiple years call center experience, who thrives in fast-paced, customer-focused work...

9707 Walnut Hill LaneApartment 227, Dallas, United States

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Desmund Washington’s Emails [email protected]

Desmund Washington’s Phone Numbers No phone number available.

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Desmund Washington’s Location 9707 Walnut Hill LaneApartment 227, Dallas, United States

Desmund Washington’s Expertise Organized and adaptable customer service professional with multiple years call center experience, who thrives in fast-paced, customer-focused work environments. Expertise in call management, customer retention, and first-time call resolution. Excelled in verbal and written communication and finally, proficient with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook). I am currently seeking a customer service position that will effectively utilize all acquired skills and abilities. • Quality Assurance • Problem Solving • Customer Account Management • Record Keeping • Database Management • Call Routing • Document Processing • Data Entry: 56 wpm; 10000 kph

Desmund Washington’s Current Industry Peloton Interactive

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Work Experience

Peloton Interactive

Member Support Representative

Fri May 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Crossmark

Field Support Representative

Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)

National Credit Services

Collections Specialist

Mon Apr 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)

Optum

Customer Service Advocate

Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)

Ups Supply Chain Solutions

Claim Intake Representative

Mon Aug 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)

Diebold

Customer Service Representative

Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)

Great Lakes Higher Education Corporation And Affiliates

Contact Center Agent

Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

FAQ About Desmund Washington

Desmund Washington is located at
9707 Walnut Hill LaneApartment 227, Dallas, United States

Desmund Washington is a
Organized and adaptable customer service professional with multiple years call center experience, who thrives in fast-paced, customer-focused work environments. Expertise in call management, customer retention, and first-time call resolution. Excelled in verbal and written communication and finally, proficient with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook). I am currently seeking a customer service position that will effectively utilize all acquired skills and abilities. • Quality Assurance • Problem Solving • Customer Account Management • Record Keeping • Database Management • Call Routing • Document Processing • Data Entry: 56 wpm; 10000 kph Peloton Interactive

Desmund Washington currently works in the
Peloton Interactive

Desmund Washington specializes in
Organized and adaptable customer service professional with multiple years call center experience, who thrives in fast-paced, customer-focused work environments. Expertise in call management, customer retention, and first-time call resolution. Excelled in verbal and written communication and finally, proficient with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook). I am currently seeking a customer service position that will effectively utilize all acquired skills and abilities. • Quality Assurance • Problem Solving • Customer Account Management • Record Keeping • Database Management • Call Routing • Document Processing • Data Entry: 56 wpm; 10000 kph

Desmund Washington speaks the following languages:
No languages available.

Desmund Washington has prior experience in the following industries:
Crossmark , National Credit Services , Optum , Ups Supply Chain Solutions , Diebold , Great Lakes Higher Education Corporation And Affiliates

Desmund Washington has the following professional experience:
Peloton Interactive , Crossmark , National Credit Services , Optum , Ups Supply Chain Solutions , Diebold , Great Lakes Higher Education Corporation And Affiliates .