
Dhiraj Nallabelli
Experienced B2B Customer Success Professional with SaaS Expertise, Data Analysis Skills, and Customer Success Engineering Experience I am a... | United States
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Dhiraj Nallabelli’s Emails dh****@ov****.io
Dhiraj Nallabelli’s Phone Numbers No phone number available.
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Dhiraj Nallabelli’s Location United States
Dhiraj Nallabelli’s Expertise Experienced B2B Customer Success Professional with SaaS Expertise, Data Analysis Skills, and Customer Success Engineering Experience I am a dedicated and results-driven Customer Success professional with a strong background in B2B and SaaS industries. With over 7 years of experience, I have a proven track record of building and nurturing successful client relationships while driving business growth. As a Customer Success Engineer and Implementation Specialist, I have extensive experience in guiding clients through the implementation process and ensuring smooth onboarding. I excel in understanding customers' unique requirements, designing tailored solutions, and managing the end-to-end implementation process. By leveraging my technical expertise and strong communication skills, I ensure successful adoption and maximize the value customers derive from their SaaS solutions. In addition to my implementation skills, I possess a strong aptitude for data analysis. I have successfully leveraged data analysis techniques to derive insights, optimize customer success initiatives, and drive business outcomes. By combining qualitative and quantitative data, I develop data-driven strategies that enhance customer experiences and contribute to long-term success. Throughout my career, I have worked closely with cross-functional teams, including sales, product, and support, to collaborate on delivering exceptional customer experiences. I effectively bridge the gap between technical and non-technical stakeholders, ensuring clear communication and successful outcomes. Key Skills: -Customer success strategy development -Account management and retention -Onboarding and adoption management -Customer relationship building -Needs analysis and solution delivery -SaaS product knowledge and expertise -Data analysis and interpretation -Customer Success Engineering -Implementation Specialist I am passionate about combining technical expertise, data analysis, and customer-centric strategies to drive customer success and business growth. If you are seeking a versatile customer success professional with experience in customer success engineering, implementation, and data analysis, I am confident that my skills and experience make me an ideal fit. Let's connect and discuss how I can contribute to your organization's success.
Dhiraj Nallabelli’s Current Industry Altria
Dhiraj
Nallabelli’s Prior Industry
Companiondx Reference Lab
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Accessdx Lab
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Westside Surgical Hospital And Breast Center
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Slab Analytics
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Ovation Io
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Ovation
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Altria
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Work Experience

Altria
Associate Manager, Regulatory Quality Compliance CQS
Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ovation
Implementation Specialist
Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Ovation Io
Quality Control Program Manager
Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Ovation Io
Customer Success Engineer
Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Slab Analytics
Lab Consultant
Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Westside Surgical Hospital And Breast Center
Sr. Clinical Molecular Scientist & LIMS Administrator
Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Accessdx Lab
LIMS Administrator
Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Companiondx Reference Lab
QC/Clinical Molecular Scientist/LIMS
Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)