Donald Ko

FAQ About Donald Ko

• What is Donald Ko's address?

  Donald Ko is located at
  9 Durham DriveApartment C, Amherst, United States

• What is Donald Ko's job title?

  Donald Ko is a
  Data- and customer-oriented program and product manager (experienced in moderating focus groups, survey writing and analysis) with 15+ years of experience managing high-tech products and programs. Spent 5 years in product management at ATTO Technology, Inc., out of undergrad before leaving ATTO and obtaining an MBA in both Competitive & Organizational Strategy and Marketing from the Simon Graduate School of Business. After completing MBA, spent 3 years at ValueCentric, LLC as both a Product Manager and Product Marketing Manager, conceiving and designing of the mobile app version of the desktop application including supporting activities like pricing and ROI analysis, developing then moderating user focus groups, and conducting all market research activities for the organization. After ValueCentric, re-joined ATTO Technology, Inc. as a Product Manager with responsibilities centering around advanced Ethernet (networking) technologies and products. Spent 4 months in 2016 after leaving ATTO focusing specifically on responsibilities as President of the Foundation Board at Crisis Services to develop new brand assessment, a 15% increase in year-over-year revenue for Crisis Services' primary fundraising event, and a new social media policy. Now with Ingram Micro, managing the contact center for US operations in Ingram, supporting nearly 2,000 agents country-wide. Improved general acceptance of, and sentiment around, the contact center via training, identifying business needs via surveying and focus groups and working with global IS teams to implement solutions, and driving advanced call metrics and reporting to support sales efforts. Freelance

• What industry does Donald Ko currently work in?

  Donald Ko currently works in the
  Freelance

• What is Donald Ko's area of expertise?

  Donald Ko specializes in
  Data- and customer-oriented program and product manager (experienced in moderating focus groups, survey writing and analysis) with 15+ years of experience managing high-tech products and programs. Spent 5 years in product management at ATTO Technology, Inc., out of undergrad before leaving ATTO and obtaining an MBA in both Competitive & Organizational Strategy and Marketing from the Simon Graduate School of Business. After completing MBA, spent 3 years at ValueCentric, LLC as both a Product Manager and Product Marketing Manager, conceiving and designing of the mobile app version of the desktop application including supporting activities like pricing and ROI analysis, developing then moderating user focus groups, and conducting all market research activities for the organization. After ValueCentric, re-joined ATTO Technology, Inc. as a Product Manager with responsibilities centering around advanced Ethernet (networking) technologies and products. Spent 4 months in 2016 after leaving ATTO focusing specifically on responsibilities as President of the Foundation Board at Crisis Services to develop new brand assessment, a 15% increase in year-over-year revenue for Crisis Services' primary fundraising event, and a new social media policy. Now with Ingram Micro, managing the contact center for US operations in Ingram, supporting nearly 2,000 agents country-wide. Improved general acceptance of, and sentiment around, the contact center via training, identifying business needs via surveying and focus groups and working with global IS teams to implement solutions, and driving advanced call metrics and reporting to support sales efforts.

• Which languages does Donald Ko speak? 

  Donald Ko speaks the following languages:
  No languages available.

• Which industries has Donald Ko previously worked in?   

  Donald Ko has prior experience in the following industries:
  Ingram Micro , Atto Technology , Valuecentric , Crisis Services , Valuecentric , Meliora Consulting , Simon Business School University Of Rochester , Atto Technology , Atto Technology , Atto Technology

• What is Donald Ko’s work experience?  

  Donald Ko has the following professional experience:
  Freelance , Ingram Micro , Atto Technology , Valuecentric , Crisis Services , Valuecentric , Meliora Consulting , Simon Business School University Of Rochester , Atto Technology , Atto Technology , Atto Technology .

• How can I find Donald Ko on LinkedIn?  

  You can view Donald Ko’s
  LinkedIn profile at LinkedIn URL.

• What are Donald Ko’s work email addresses?  

  Donald Ko’s work email addresses are
  [email protected] .

• What company does Donald Ko work for?  

  Donald Ko works at
  Freelance