
Ed
• Experience with component-level diagnosis and repair of computer systems and a thorough understanding of PC- Architecture hardware. • Proficiency in... | Pawnee, Oklahoma, United States
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Ed ’s Emails ed****@hi****.com
Ed ’s Phone Numbers 1918574****
Social Media
Ed ’s Location Pawnee, Oklahoma, United States
Ed ’s Expertise • Experience with component-level diagnosis and repair of computer systems and a thorough understanding of PC- Architecture hardware. • Proficiency in the setup, installation and maintenance of desktop systems operating systems, applications and hardware. • Experience using enterprise desktop imaging software such as Symantec Ghost, RIS, SCCM. • Ability to work flexible schedules during maintenance windows. • Provide Desktop Support services including troubleshooting for PC, network, server, phone and printer hardware and software. • Participate in technology refresh projects providing in-person and remote support to users including e-mail, LAN/WAN, active directory, standard desktop images and applications and internally developed applications. • Serve as the initial point of contact for troubleshooting all IT related problems. • Communicate effectively and professionally with customers and other IT support elements. • Coordinate with Service Desk/3rd Party Vendor for Break/Fix software/hardware incidents. �� Staging/building of PCs (hardware and software).
Ed ’s Current Industry Hillcrest Healthcare System
Ed
’s Prior Industry
Exempla Healthcare
|
Centura Health
|
National Ms Society
|
United Airlines
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Insight Global
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Hillcrest Healthcare System
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Work Experience

Hillcrest Healthcare System
Desktop Support Technician
Fri Mar 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Insight Global
Implementation Specialist
Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
United Airlines
Systems Engineer
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
National Ms Society
Desktop Support Engineer
Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Centura Health
Entity Analyst
Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Exempla Healthcare
Analyst
Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)