ee****@ic****.com & No phone number available.

Eecha Pillai

A result oriented professional with 9 years of experience in Service & Process Management, Training & Development, Relationship... | Mumbai, Maharashtra, India

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Eecha Pillai’s Emails ee****@ic****.com

Eecha Pillai’s Phone Numbers No phone number available.

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Eecha Pillai’s Location Mumbai, Maharashtra, India

Eecha Pillai’s Expertise A result oriented professional with 9 years of experience in Service & Process Management, Training & Development, Relationship Management, Team Management and Client Servicing in the Insurance & BPO sectors. Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals. Acting as an escalation gate to resolve critical issues of the team members. Functional expertise in managing BPO service operations with key focus on defining SLA’s & SOP’s & bottom-line profitability by ensuring optimal utilisation of resources. Demonstrated abilities in cementing healthy relationship with the vendors and leading workforce towards accomplishing business and corporate goals.

Eecha Pillai’s Current Industry Icici Prudential Life Insurance

Eecha Pillai’s Prior Industry
Efunds | Icici Prudential Life Insurance

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Work Experience

Icici Prudential Life Insurance

Manager Group Servicing & Operations

Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Icici Prudential Life Insurance

Manager

Sat Jun 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)

Efunds

Operations Team Member

Fri Dec 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)

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Eecha Pillai Email Addresses

ee****@ic****.com Work Email

ee****@ic****.com Personal Email

FAQ About Eecha Pillai

Eecha Pillai is located at
Mumbai, Maharashtra, India

Eecha Pillai is a
A result oriented professional with 9 years of experience in Service & Process Management, Training & Development, Relationship Management, Team Management and Client Servicing in the Insurance & BPO sectors. Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals. Acting as an escalation gate to resolve critical issues of the team members. Functional expertise in managing BPO service operations with key focus on defining SLA’s & SOP’s & bottom-line profitability by ensuring optimal utilisation of resources. Demonstrated abilities in cementing healthy relationship with the vendors and leading workforce towards accomplishing business and corporate goals. Icici Prudential Life Insurance

Eecha Pillai currently works in the
Icici Prudential Life Insurance

Eecha Pillai specializes in
A result oriented professional with 9 years of experience in Service & Process Management, Training & Development, Relationship Management, Team Management and Client Servicing in the Insurance & BPO sectors. Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals. Acting as an escalation gate to resolve critical issues of the team members. Functional expertise in managing BPO service operations with key focus on defining SLA’s & SOP’s & bottom-line profitability by ensuring optimal utilisation of resources. Demonstrated abilities in cementing healthy relationship with the vendors and leading workforce towards accomplishing business and corporate goals.