Emma Cochrane-Nelson
With over ten years of combined experience in customer success, project management, recruiting, product ops, enablement, and development... | Santa Clara, California, United States
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Emma Cochrane-Nelson’s Emails c****@nu****.ai
Emma Cochrane-Nelson’s Phone Numbers No phone number available.
Social Media
Emma Cochrane-Nelson’s Location Santa Clara, California, United States
Emma Cochrane-Nelson’s Expertise With over ten years of combined experience in customer success, project management, recruiting, product ops, enablement, and development and implementation, I'm a scrappy, passionate, strategic, and creative thinker. I hold a Lean Six Sigma Green Belt Certification and a Certified Agile Professional Certification, which enable me to apply best practices and methodologies to optimize processes, deliver value, and solve problems. I believe in the power of VOC and building long-lasting relationships internally and externally. I have experience cross functionally managing teams, leading diverse and global groups, communicating with stakeholders, identifying and mitigating risks, and ensuring high client and vendor satisfaction. I have a proven track record of implementing process improvements that increase efficiency and profitability. I have extensive experience in creating training documents, SOPs, and knowledge bases, as well as adapting to new situations quickly. My passion is enhancing user and client experience, and I continuously seek innovative solutions to meet their needs. I look forward to taking on new challenges and learning from hands-on experience in my field. Last but not least, I’m a first-time mother of a beautiful boy who deeply loves her family.
Emma Cochrane-Nelson’s Current Industry Incentivio
Emma
Cochrane-Nelson’s Prior Industry
Le Boulanger
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Noahs New York Bagels
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A Few Different Restaurants
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John Robert Powers
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Peets Coffee
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Trader Joes
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Rei
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Different Startups
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Farm Hill
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Vyond
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Celential Ai
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Nuro
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Pure Storage
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Apple
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Storytell Ai
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Ascend
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Incentivio
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Work Experience
Incentivio
Mid-Market CSM
Thu Aug 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Incentivio
Customer Success Manager
Fri Mar 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Ascend
Product Support
Tue Aug 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Storytell Ai
Customer Experience Lead/Product Ops
Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Apple
SRM Systems & Tools Project Manager
Thu Apr 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Pure Storage
Enterprise Lead Project Coordinator, Professional Services and CX
Mon Apr 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Nuro
Recruiting Coordinator
Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Celential Ai
Customer Success Manager/Recruiting
Thu Feb 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Vyond
Customer Success & Product
Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Farm Hill
Customer Success
Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Different Startups
Customer Success Manager
Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Trader Joes
Sales Section Lead
Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Rei
Outdoor Educator
Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Trader Joes
Sales Specialist
Fri May 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Peets Coffee
Team Lead
Sat Nov 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
John Robert Powers
Telemarketing Manager
Sun Oct 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
John Robert Powers
Telemarketing Executive
Thu Jun 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
A Few Different Restaurants
Waitress and Hostess
Tue Mar 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Noahs New York Bagels
Shift Team Lead
Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Le Boulanger
Cafe Assistant
Sat Jun 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Emma Cochrane-Nelson Email Addresses
FAQ About Emma Cochrane-Nelson
-
Emma Cochrane-Nelson is located at
Santa Clara, California, United States -
Emma Cochrane-Nelson is a
With over ten years of combined experience in customer success, project management, recruiting, product ops, enablement, and development and implementation, I'm a scrappy, passionate, strategic, and creative thinker. I hold a Lean Six Sigma Green Belt Certification and a Certified Agile Professional Certification, which enable me to apply best practices and methodologies to optimize processes, deliver value, and solve problems. I believe in the power of VOC and building long-lasting relationships internally and externally. I have experience cross functionally managing teams, leading diverse and global groups, communicating with stakeholders, identifying and mitigating risks, and ensuring high client and vendor satisfaction. I have a proven track record of implementing process improvements that increase efficiency and profitability. I have extensive experience in creating training documents, SOPs, and knowledge bases, as well as adapting to new situations quickly. My passion is enhancing user and client experience, and I continuously seek innovative solutions to meet their needs. I look forward to taking on new challenges and learning from hands-on experience in my field. Last but not least, I’m a first-time mother of a beautiful boy who deeply loves her family. Incentivio -
Emma Cochrane-Nelson currently works in the
Incentivio -
Emma Cochrane-Nelson specializes in
With over ten years of combined experience in customer success, project management, recruiting, product ops, enablement, and development and implementation, I'm a scrappy, passionate, strategic, and creative thinker. I hold a Lean Six Sigma Green Belt Certification and a Certified Agile Professional Certification, which enable me to apply best practices and methodologies to optimize processes, deliver value, and solve problems. I believe in the power of VOC and building long-lasting relationships internally and externally. I have experience cross functionally managing teams, leading diverse and global groups, communicating with stakeholders, identifying and mitigating risks, and ensuring high client and vendor satisfaction. I have a proven track record of implementing process improvements that increase efficiency and profitability. I have extensive experience in creating training documents, SOPs, and knowledge bases, as well as adapting to new situations quickly. My passion is enhancing user and client experience, and I continuously seek innovative solutions to meet their needs. I look forward to taking on new challenges and learning from hands-on experience in my field. Last but not least, I’m a first-time mother of a beautiful boy who deeply loves her family. -
Emma Cochrane-Nelson speaks the following languages:
No languages available. -
Emma Cochrane-Nelson has prior experience in the following industries:
Incentivio , Ascend , Storytell Ai , Apple , Pure Storage , Nuro , Celential Ai , Vyond , Farm Hill , Different Startups , Trader Joes , Rei , Trader Joes , Peets Coffee , John Robert Powers , John Robert Powers , A Few Different Restaurants , Noahs New York Bagels , Le Boulanger -
Emma Cochrane-Nelson has the following professional experience:
Incentivio , Incentivio , Ascend , Storytell Ai , Apple , Pure Storage , Nuro , Celential Ai , Vyond , Farm Hill , Different Startups , Trader Joes , Rei , Trader Joes , Peets Coffee , John Robert Powers , John Robert Powers , A Few Different Restaurants , Noahs New York Bagels , Le Boulanger . -
You can view Emma Cochrane-Nelson’s
LinkedIn profile at LinkedIn URL. -
Emma Cochrane-Nelson’s work email addresses are
[email protected] . -
Emma Cochrane-Nelson works at
Incentivio
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