Eric David eric.david@uspto.gov & | • More than 20 years of successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, technical staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. • Possess solid computer skills - Microsoft office 2003 and Microsoft office 2007, 2010, 2013. • Excellent working knowledge using both IBM and Mac systems. • Ability to train, motivated, and supervisory experience. • A team player acknowledged as “Total Quality Customer Service Professional.” • Develop plan, conduct audits and variance analyses, with Remedy Call tracking software. o 6 years of forensics’ experience in encase and FTK, IEF, of computers and mobile phones

Eric David

• More than 20 years of successful experience in customer service and support with recognized strengths in account maintenance,...

Hyattsville, Maryland, United States

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Eric David’s Emails [email protected]

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Eric David’s Location Hyattsville, Maryland, United States

Eric David’s Expertise • More than 20 years of successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, technical staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. • Possess solid computer skills - Microsoft office 2003 and Microsoft office 2007, 2010, 2013. • Excellent working knowledge using both IBM and Mac systems. • Ability to train, motivated, and supervisory experience. • A team player acknowledged as “Total Quality Customer Service Professional.” • Develop plan, conduct audits and variance analyses, with Remedy Call tracking software. o 6 years of forensics’ experience in encase and FTK, IEF, of computers and mobile phones

Eric David’s Current Industry Prism

Eric David’s Prior Industry
Home Network Concepts | Prism

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Work Experience

Prism

contractor

Sat Sep 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)

Home Network Concepts

Administrator

Fri Aug 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

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FAQ About Eric David

Eric David is located at
Hyattsville, Maryland, United States

Eric David is a
• More than 20 years of successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, technical staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. • Possess solid computer skills - Microsoft office 2003 and Microsoft office 2007, 2010, 2013. • Excellent working knowledge using both IBM and Mac systems. • Ability to train, motivated, and supervisory experience. • A team player acknowledged as “Total Quality Customer Service Professional.” • Develop plan, conduct audits and variance analyses, with Remedy Call tracking software. o 6 years of forensics’ experience in encase and FTK, IEF, of computers and mobile phones Prism

Eric David currently works in the
Prism

Eric David specializes in
• More than 20 years of successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, technical staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. • Possess solid computer skills - Microsoft office 2003 and Microsoft office 2007, 2010, 2013. • Excellent working knowledge using both IBM and Mac systems. • Ability to train, motivated, and supervisory experience. • A team player acknowledged as “Total Quality Customer Service Professional.” • Develop plan, conduct audits and variance analyses, with Remedy Call tracking software. o 6 years of forensics’ experience in encase and FTK, IEF, of computers and mobile phones