
Eric Forward
With over 10 years of experience in customer success, I help enterprise customers achieve their business goals and... | 904 Bliss Lane, Leander, United States
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Eric Forward’s Location 904 Bliss Lane, Leander, United States
Eric Forward’s Expertise With over 10 years of experience in customer success, I help enterprise customers achieve their business goals and maximize the value of the products they own. I am a skilled leader who can drive strategic initiatives, manage complex projects, and build lasting relationships with stakeholders. As a Customer Success Manager, I leverage my domain expertise and passion for technology to deliver best-in-class service and support to my customers. I collaborate with cross-functional teams, partners, and vendors to ensure customer satisfaction, retention, and growth. I also mentor and coach other customer success managers and contribute to the continuous improvement of the customer success organization. My mission is to empower customers to transform their work culture and productivity and product adoption.
Eric Forward’s Current Industry Trimble
Eric
Forward’s Prior Industry
United States Army Reserve
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National Security Agency
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Oracle
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Verizon Connect
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Onit
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Microsoft
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Trimble
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Work Experience

Trimble
Strategic Customer Success Manager ( State Gov)
Fri Sep 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Microsoft
Sr Modern Work Customer Success Manager
Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Onit
Strategic Customer Success Manager
Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Oracle
Sr SCM Content Manager
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
United States Army Reserve
Company Commander
Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Verizon Connect
Enterprise Customer Success Manager
Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Oracle
Enterprise Storage Account Manager
Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
National Security Agency
Cheif of Operations(TS/SCI)
Thu Aug 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
United States Army Reserve
Company Commander
Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)