Erica Crum ecrum@paloaltonetworks.com & | Customer Service/Support Lead professional with over 14 years’ experience with Leading and managing business process improvement initiatives to ensure organization is operating effectively. Worked closely with Sales, Territory Management, Finance, Credit & Collections, Accounts Receivable, Legal and Compliance to drive strategic process improvement initiatives by understanding and analyzing business processes, systems, industry requirements and performance benchmarks; develops recommendations/best practices based on sound business and operations principles.

Erica Crum

Customer Service/Support Lead professional with over 14 years’ experience with Leading and managing business process improvement initiatives to...

Lansing, Illinois, United States

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Erica Crum’s Emails [email protected]

Erica Crum’s Phone Numbers No phone number available.

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Erica Crum’s Location Lansing, Illinois, United States

Erica Crum’s Expertise Customer Service/Support Lead professional with over 14 years’ experience with Leading and managing business process improvement initiatives to ensure organization is operating effectively. Worked closely with Sales, Territory Management, Finance, Credit & Collections, Accounts Receivable, Legal and Compliance to drive strategic process improvement initiatives by understanding and analyzing business processes, systems, industry requirements and performance benchmarks; develops recommendations/best practices based on sound business and operations principles.

Erica Crum’s Current Industry Palo Alto Networks

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Work Experience

Palo Alto Networks

Sr. Order Fulfillment Specialist

Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Sheraton Grand Hotel

Front Desk Agent/ Guest Services Agent

Mon Aug 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

Emc

Senior Business Process Manager Lead

Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)

Dell Emc

SR. Business Processing Manager-Lead

Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)

Data Domain

Senior Fulfillment Analyst Lead

Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Proxim Wireless

Senior Order Management Specialist

Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Bea Systems Incoracle

Senior Order Analyst/License Management Analyst

Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

FAQ About Erica Crum

Erica Crum is located at
Lansing, Illinois, United States

Erica Crum is a
Customer Service/Support Lead professional with over 14 years’ experience with Leading and managing business process improvement initiatives to ensure organization is operating effectively. Worked closely with Sales, Territory Management, Finance, Credit & Collections, Accounts Receivable, Legal and Compliance to drive strategic process improvement initiatives by understanding and analyzing business processes, systems, industry requirements and performance benchmarks; develops recommendations/best practices based on sound business and operations principles. Palo Alto Networks

Erica Crum currently works in the
Palo Alto Networks

Erica Crum specializes in
Customer Service/Support Lead professional with over 14 years’ experience with Leading and managing business process improvement initiatives to ensure organization is operating effectively. Worked closely with Sales, Territory Management, Finance, Credit & Collections, Accounts Receivable, Legal and Compliance to drive strategic process improvement initiatives by understanding and analyzing business processes, systems, industry requirements and performance benchmarks; develops recommendations/best practices based on sound business and operations principles.

Erica Crum speaks the following languages:
No languages available.

Erica Crum has prior experience in the following industries:
Sheraton Grand Hotel , Emc , Dell Emc , Data Domain , Proxim Wireless , Bea Systems Incoracle

Erica Crum has the following professional experience:
Palo Alto Networks , Sheraton Grand Hotel , Emc , Dell Emc , Data Domain , Proxim Wireless , Bea Systems Incoracle .