
Ernest Rebugio
Self-motivated individual who works well with people, can manage a high volume of inbound customer communication, and has...
San Diego, California, United States
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Ernest Rebugio’s Emails [email protected]
Ernest Rebugio’s Phone Numbers No phone number available.
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Ernest Rebugio’s Location San Diego, California, United States
Ernest Rebugio’s Expertise Self-motivated individual who works well with people, can manage a high volume of inbound customer communication, and has experience working with difficult customers and complaints. Particular strengths that I will contribute include: • 10+ qualified years of combined experience in customer service, inside sales, and marketing. • Well-versed in customer relationship management tools (CRM) and enterprise resource planning (ERP) business applications such as SFDC and Oracle 11i ERP, and Service Contract Center. • Extensive knowledge and experience in the design, implementation, and administration of customer service processes that assist the company in tracking and handling customer questions, order status updates, and complaints. • Effective in handling complex customer and order processing issues.
Ernest Rebugio’s Current Industry Illumina
Ernest
Rebugio’s Prior Industry
Customer Success Call Center At Cisco Systems
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Interimspherion Corporation At Cisco Systems
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Tek Systems At Cisco Systems
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Polycom
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Illumina
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Work Experience

Illumina
Customer Support Specialist
Sun Jul 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Polycom
Market Development Representative
Sat Apr 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Tek Systems At Cisco Systems
Data Analyst
Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Interimspherion Corporation At Cisco Systems
Customer Service Support Role for Escalations Manager
Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Customer Success Call Center At Cisco Systems
Order Management Associate/ Customer Success Center Associate
Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)