Fahad Elahi

FAQ About Fahad Elahi

• What is Fahad Elahi's address?

  Fahad Elahi is located at
  Canada

• What is Fahad Elahi's job title?

  Fahad Elahi is a
  Experienced Incident and Change Management leader currently responsible to serve as an escalation point of contact and co-owner of major incidents with the primary focus on communication and issue resolution. My core competencies are as follows: Looking for efficiency gains and continuous process improvement along with managing critical and stressful situations. • Respond to significant incidents in compliance with stated goals • Responsible as a co-owner for prioritizing incidents based on customer impact • Post public communication to Symantec Status Page https://status.symantec.com/ • Provide effective communication to other incident teams, executive management, process owners as well as internal and external customers for all major incidents • Responsible to establish or participate in technical and management war rooms as required and to help to manage internal stakeholders • Attend Change Advisory Board meetings to discuss and asses the risk of changes being deployed from a customer impact standpoint, working hand in hand with support resources • Drive post mortems, collating data for use in product incident reports and driving problem management actions relating to root cause analysis • Prepare customer facing root cause analysis documents, actively participating in the editing, and finalizing process • Identify and contribute to continuous process improvements • Responsible as a co-owner for prioritizing, cataloguing, and driving closure of all Major incidents • Work alongside teammates and team leader to stand up new Status Pages for all new multi-tenant cloud solutions Symantec

• What industry does Fahad Elahi currently work in?

  Fahad Elahi currently works in the
  Symantec

• What is Fahad Elahi's area of expertise?

  Fahad Elahi specializes in
  Experienced Incident and Change Management leader currently responsible to serve as an escalation point of contact and co-owner of major incidents with the primary focus on communication and issue resolution. My core competencies are as follows: Looking for efficiency gains and continuous process improvement along with managing critical and stressful situations. • Respond to significant incidents in compliance with stated goals • Responsible as a co-owner for prioritizing incidents based on customer impact • Post public communication to Symantec Status Page https://status.symantec.com/ • Provide effective communication to other incident teams, executive management, process owners as well as internal and external customers for all major incidents • Responsible to establish or participate in technical and management war rooms as required and to help to manage internal stakeholders • Attend Change Advisory Board meetings to discuss and asses the risk of changes being deployed from a customer impact standpoint, working hand in hand with support resources • Drive post mortems, collating data for use in product incident reports and driving problem management actions relating to root cause analysis • Prepare customer facing root cause analysis documents, actively participating in the editing, and finalizing process • Identify and contribute to continuous process improvements • Responsible as a co-owner for prioritizing, cataloguing, and driving closure of all Major incidents • Work alongside teammates and team leader to stand up new Status Pages for all new multi-tenant cloud solutions

• Which languages does Fahad Elahi speak? 

  Fahad Elahi speaks the following languages:
  No languages available.

• Which industries has Fahad Elahi previously worked in?   

  Fahad Elahi has prior experience in the following industries:
  Symantec , Symantec , Symantec , Symantec , Symantec , Minacs , Bemboka , Abm Info Tech

• What is Fahad Elahi’s work experience?  

  Fahad Elahi has the following professional experience:
  Symantec , Symantec , Symantec , Symantec , Symantec , Symantec , Symantec , Symantec , Minacs , Bemboka , Abm Info Tech .

• How can I find Fahad Elahi on LinkedIn?  

  You can view Fahad Elahi’s
  LinkedIn profile at LinkedIn URL.

• What are Fahad Elahi’s work email addresses?  

  Fahad Elahi’s work email addresses are
  [email protected] .

• What company does Fahad Elahi work for?  

  Fahad Elahi works at
  Symantec