Fahid Ahmed

FAQ About Fahid Ahmed

• What is Fahid Ahmed's address?

  Fahid Ahmed is located at
  Ibex, Lahore, Pakistan

• What is Fahid Ahmed's job title?

  Fahid Ahmed is a
  TRG – THE RESOURCE GROUP Promoted as Compliance Supervisor (2015) Joined as an Compliance Executive Major responsibilities: • To Make Sure the policies & Process are Available & Followed • To view & revise the polices if required • Conducting internal Audits of all departments Quarterly • Finding & Controlling frauds ABACUS CONSULTING BPO (TELENOR PROJECT) Joined as an Customer relation officer (CRO) and then was promoted as Quality Assurance officer (Q.A. Officer) from May 2009 till June 2012, and was promoted as QA & Fraud Executive from July 2012 till date Major responsibilities: • Coaching & Training • Analysis • Quality Control • Evaluation Plan for whole QA • Finding & Controlling frauds RESPONSIBILITIES (TELENOR PROJECT) I am taking care of different projects from quality point of view and also leading Fraud Control Dept. Dealer Support (TP Project) A project where retailer calls at help line for their queries and problems. OB (Outbound TP Project) A Project where calls are made to TP customers to know their basic information/ to guide customers about TP VAS, it helps our client for further business projection Analysis Dept. In this Dept. analytical work is done on Excel where we share different report to show the current position of CC regarding Quality. RYO (TP Project) A Project where my team listen the RYO uploaded by customer to play as a caller tune over their SIM number my Approve or reject them. Abacus Fraud Control Dept (TP Project) I Lead Abacus Fraud Control Dept. where major responsibilities to find and Control the new kind of Frauds. Abacus Consulting BPO (Telenor Projects) At the first year of my Job I was selected as an SWAT Team member who were responsible to handle their team and floor in absance or presence (few cases) of team lead and later was promoted as an QA officer. INTERNSHIP I have worked in CITI Bank NGT Branch for 3 Months as an internee and worked in different departments Ibex

• What industry does Fahid Ahmed currently work in?

  Fahid Ahmed currently works in the
  Ibex

• What is Fahid Ahmed's area of expertise?

  Fahid Ahmed specializes in
  TRG – THE RESOURCE GROUP Promoted as Compliance Supervisor (2015) Joined as an Compliance Executive Major responsibilities: • To Make Sure the policies & Process are Available & Followed • To view & revise the polices if required • Conducting internal Audits of all departments Quarterly • Finding & Controlling frauds ABACUS CONSULTING BPO (TELENOR PROJECT) Joined as an Customer relation officer (CRO) and then was promoted as Quality Assurance officer (Q.A. Officer) from May 2009 till June 2012, and was promoted as QA & Fraud Executive from July 2012 till date Major responsibilities: • Coaching & Training • Analysis • Quality Control • Evaluation Plan for whole QA • Finding & Controlling frauds RESPONSIBILITIES (TELENOR PROJECT) I am taking care of different projects from quality point of view and also leading Fraud Control Dept. Dealer Support (TP Project) A project where retailer calls at help line for their queries and problems. OB (Outbound TP Project) A Project where calls are made to TP customers to know their basic information/ to guide customers about TP VAS, it helps our client for further business projection Analysis Dept. In this Dept. analytical work is done on Excel where we share different report to show the current position of CC regarding Quality. RYO (TP Project) A Project where my team listen the RYO uploaded by customer to play as a caller tune over their SIM number my Approve or reject them. Abacus Fraud Control Dept (TP Project) I Lead Abacus Fraud Control Dept. where major responsibilities to find and Control the new kind of Frauds. Abacus Consulting BPO (Telenor Projects) At the first year of my Job I was selected as an SWAT Team member who were responsible to handle their team and floor in absance or presence (few cases) of team lead and later was promoted as an QA officer. INTERNSHIP I have worked in CITI Bank NGT Branch for 3 Months as an internee and worked in different departments

• Which languages does Fahid Ahmed speak? 

  Fahid Ahmed speaks the following languages:
  No languages available.

• Which industries has Fahid Ahmed previously worked in?   

  Fahid Ahmed has prior experience in the following industries:
  Ibex , Ibex , Ibex , Abacus Consulting , Abacus Consulting , Abacus Consulting

• What is Fahid Ahmed’s work experience?  

  Fahid Ahmed has the following professional experience:
  Ibex , Ibex , Ibex , Ibex , Abacus Consulting , Abacus Consulting , Abacus Consulting , Ibex .

• How can I find Fahid Ahmed on LinkedIn?  

  You can view Fahid Ahmed’s
  LinkedIn profile at LinkedIn URL.

• What are Fahid Ahmed’s work email addresses?  

  Fahid Ahmed’s work email addresses are
  [email protected].

• What company does Fahid Ahmed work for?  

  Fahid Ahmed works at
  Ibex