
Faisal Saeed
Over 20 years of professional experience in the field of IT, Telecommunication, in depth understanding, dedicated and transparent... | Slough, Slough, United Kingdom
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Faisal Saeed’s Emails fa****@o2****.com
Faisal Saeed’s Phone Numbers No phone number available.
Social Media
Faisal Saeed’s Location Slough, Slough, United Kingdom
Faisal Saeed’s Expertise Over 20 years of professional experience in the field of IT, Telecommunication, in depth understanding, dedicated and transparent support and administration to various Public and Private sectors (Banking, Financial Investment, Entertainment, Media and Health Services), enabling customers utilize various IT products (Hardware/Software tools) to their maximum potential to efficiently and effectively. Incident management, Problem management, Event management and IT service management. Deskside support, Escalation management, Fault management, internal & external stakeholders relationship, Implementation & support, Suppliers/vendors relationship, SLA/OLA’s, process/change management. Server and Hardware Installation, trouble shooting and solving daily problems within incident, change and problem management to agreed SLAs.
Faisal Saeed’s Current Industry Virgin Media O2
Faisal
Saeed’s Prior Industry
Ptcl
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Carphone Warehouse
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Ubl
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Dell Technologies
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Ibm
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Getronics
|
Sanofi
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Swiss Re
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South Central Ambulance Service Nhs Foundation Trust
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Legoland Windsor
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Goldman Sachs
|
Three
|
Virgin Media O2
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Work Experience

Virgin Media O2
Major Incident Manager
Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Three
Site Lead-IT Support/Incident Manager
Mon Aug 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Goldman Sachs
Incident Support Analyst/Incident Management
Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Legoland Windsor
IT Support Analyst
Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
South Central Ambulance Service Nhs Foundation Trust
IT Service Desk Analyst/Service Desk Management
Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Swiss Re
IT System Engineer - Windows 7 Migration Project at Swiss Re
Thu Nov 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Getronics
IT Onsite Support Engineer - Getronics
Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Sanofi
Desktop Engineer
Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
IT Infrasturutre Support Contractor - Windows Visa Refresh Project
Tue Nov 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Dell Technologies
Breakfix-Field Engineer - WWTS-Dell
Tue Sep 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Ubl
Operations Assistant at United Bank Limited
Sat Sep 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Carphone Warehouse
Reporting Analyst at The Carphone Warehouse Ireland
Sun Oct 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Ptcl
Assistant Manager Operation Research (Business Intelligence)
Sun Jul 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)