Fawad Iqbal
Dedicated Customer Service Professional with a proven track record in Contact Center Management. Skilled in SAP ERP, Siebel... | Sindh, Sindh, Pakistan
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Fawad Iqbal’s Emails fa****@da****.com
Fawad Iqbal’s Phone Numbers No phone number available.
Social Media
Fawad Iqbal’s Location Sindh, Sindh, Pakistan
Fawad Iqbal’s Expertise Dedicated Customer Service Professional with a proven track record in Contact Center Management. Skilled in SAP ERP, Siebel (GSIS, SPI), and GSPN systems. Exceptional in client handling, customer service training, and cross-functional collaboration. Adept at problem resolution, data analysis, and ensuring the highest level of professionalism. Contact Center Management: Efficiently oversee and optimize contact center operations for superior customer service. Technical Proficiency: Strong command of SAP ERP, Siebel (GSIS, SPI), and GSPN systems. Client Handling Skills: Build and maintain strong client relationships through effective communication and problem-solving. Customer Service Training: Develop and deliver comprehensive training programs to enhance team performance. Analytic Acumen: Utilize data analysis for data-driven decision-making and continuous service improvement. Cross-Functional Collaboration: Collaborate with diverse departments to drive shared goals and foster a cohesive work environment. Professionalism: Exhibit high degree of professionalism, discretion, and integrity in all interactions. Problem Resolution: Identify and resolve complex issues promptly to ensure customer satisfaction and retention.
Fawad Iqbal’s Current Industry Daewoo Pakistan Express Bus Service
Fawad
Iqbal’s Prior Industry
Daewoo Pakistan Express Bus Service
|
Nova Leathers
|
Ncr Teradata Contact Center
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East West Life Assurance
|
Metlife Gulf
|
It Verticals
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Mrm Traders
|
Haier
|
Orient Group Of Companies
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Work Experience
Daewoo Pakistan Express Bus Service
Deputy Manager Operations
Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Orient Group Of Companies
Zonal Manager
Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Haier
Branch Manager
Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Mrm Traders
Principle & Customer Care Manager
Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
It Verticals
Customer Services Online Support
Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Metlife Gulf
Financial Services Agent
Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Feb 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
East West Life Assurance
Assistant Manager Agency Services
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
East West Life Assurance
Assistant Manager Underwriting
Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Ncr Teradata Contact Center
Coordinator Pia Awards +Plus Loyalty Program
Sat Jul 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Ncr Teradata Contact Center
Customer Services Representative
Wed Dec 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Nova Leathers
Assistant Merchandiser
Sun Jun 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Daewoo Pakistan Express Bus Service
Deputy Manager Operations
— PresentSkills
Languages
Fawad Iqbal Email Addresses
FAQ About Fawad Iqbal
-
Fawad Iqbal is located at
Sindh, Sindh, Pakistan -
Fawad Iqbal is a
Dedicated Customer Service Professional with a proven track record in Contact Center Management. Skilled in SAP ERP, Siebel (GSIS, SPI), and GSPN systems. Exceptional in client handling, customer service training, and cross-functional collaboration. Adept at problem resolution, data analysis, and ensuring the highest level of professionalism. Contact Center Management: Efficiently oversee and optimize contact center operations for superior customer service. Technical Proficiency: Strong command of SAP ERP, Siebel (GSIS, SPI), and GSPN systems. Client Handling Skills: Build and maintain strong client relationships through effective communication and problem-solving. Customer Service Training: Develop and deliver comprehensive training programs to enhance team performance. Analytic Acumen: Utilize data analysis for data-driven decision-making and continuous service improvement. Cross-Functional Collaboration: Collaborate with diverse departments to drive shared goals and foster a cohesive work environment. Professionalism: Exhibit high degree of professionalism, discretion, and integrity in all interactions. Problem Resolution: Identify and resolve complex issues promptly to ensure customer satisfaction and retention. Daewoo Pakistan Express Bus Service -
Fawad Iqbal currently works in the
Daewoo Pakistan Express Bus Service -
Fawad Iqbal specializes in
Dedicated Customer Service Professional with a proven track record in Contact Center Management. Skilled in SAP ERP, Siebel (GSIS, SPI), and GSPN systems. Exceptional in client handling, customer service training, and cross-functional collaboration. Adept at problem resolution, data analysis, and ensuring the highest level of professionalism. Contact Center Management: Efficiently oversee and optimize contact center operations for superior customer service. Technical Proficiency: Strong command of SAP ERP, Siebel (GSIS, SPI), and GSPN systems. Client Handling Skills: Build and maintain strong client relationships through effective communication and problem-solving. Customer Service Training: Develop and deliver comprehensive training programs to enhance team performance. Analytic Acumen: Utilize data analysis for data-driven decision-making and continuous service improvement. Cross-Functional Collaboration: Collaborate with diverse departments to drive shared goals and foster a cohesive work environment. Professionalism: Exhibit high degree of professionalism, discretion, and integrity in all interactions. Problem Resolution: Identify and resolve complex issues promptly to ensure customer satisfaction and retention. -
Fawad Iqbal speaks the following languages:
No languages available. -
Fawad Iqbal has prior experience in the following industries:
Orient Group Of Companies , Haier , Mrm Traders , It Verticals , Metlife Gulf , East West Life Assurance , East West Life Assurance , Ncr Teradata Contact Center , Ncr Teradata Contact Center , Nova Leathers -
Fawad Iqbal has the following professional experience:
Daewoo Pakistan Express Bus Service , Orient Group Of Companies , Haier , Mrm Traders , It Verticals , Metlife Gulf , East West Life Assurance , East West Life Assurance , Ncr Teradata Contact Center , Ncr Teradata Contact Center , Nova Leathers , Daewoo Pakistan Express Bus Service . -
You can view Fawad Iqbal’s
LinkedIn profile at LinkedIn URL. -
Fawad Iqbal’s work email addresses are
[email protected] . -
Fawad Iqbal works at
Daewoo Pakistan Express Bus Service
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