
Felicity Nott
I am a strategic and results focused IT leader committed to identifying and taking ownership of opportunities to... | Info Tech Research, 'SWAAB' LEVEL 4 20 HUNTER STREET, Australia
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Felicity Nott’s Location Info Tech Research, 'SWAAB' LEVEL 4 20 HUNTER STREET, Australia
Felicity Nott’s Expertise I am a strategic and results focused IT leader committed to identifying and taking ownership of opportunities to consistently improve levels of engagement, satisfaction and loyalty within existing and new relationships. My excellent interpersonal skills, strong sense of self and sound grasp of emotional intelligence enable me to articulate the advantages of technology solutions aligned to the customer’s core business priorities and strategy and to develop a trusted advisor partnership. I am a creative and energetic problem solver with an ability to see the big picture. My positive outlook and collaborative and determined leadership style allow me to thrive in fast paced and challenging situations which demand thinking outside the box. I have a history of achievement leading and motivating multi-disciplinary teams in complex global environments and have a keen interest in digital technology, process innovation, customer engagement and operationalising Lean and Agile Methodologies. Key Capabilities * Strategically minded with strong business acumen and demonstrated ability to analyse and interpret client feedback, document potential impact on stakeholder objectives and effectively communicate how clients needs can be supported to realise their business strategy * Results oriented approach to building and implementing sustainable governance frameworks to strengthen client engagement and deliver real business results * Excellent communications skills with the ability to nurture relationships at all levels, identify and deliver timely insights and actionable data and gain trusted advisor status * Extensive coaching and mentoring capabilities with a fierce commitment to the development of individuals inside and outside the workplace through promotion of regular one on one development discussions, cross skilling opportunities and career planning
Felicity Nott’s Current Industry Info Tech Research
Felicity
Nott’s Prior Industry
Investec
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Microsoft
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Siemens Nixdorf Information Systems
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Ibm
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Fuji Xerox
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Dxc Technology
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Valueflow
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Info Tech Research
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Work Experience

Info Tech Research
Director Operations APAC
Tue Aug 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Info Tech Research
Senior Executive Advisor
Sat Oct 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Valueflow
Managed Services Practice Manager
Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Valueflow
Delivery Manager
Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Valueflow
NSW Delivery Manager
Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Valueflow
Principal Consultant
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Dxc Technology
Delivery Manager ANZ, DXC Fruition
Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Dxc Technology
Practice Manager NSW & ACT DXC Fruition (ServiceNow)
Wed Nov 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Fuji Xerox
Business Services Manager IS and Corporate Services
Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Fuji Xerox
Service Delivery Manager IS
Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Program Manager for Client Satisfaction - Global Technology Services
Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
IT Service Delivery Manager
Tue Apr 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Client IT Site Operations and Facilities Manager
Sat Sep 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Desktop Support Subject Matter Expert
Fri Dec 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Desktop Support Site Team Leader
Mon Mar 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Service Desk Coordinator
Mon Dec 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)
Siemens Nixdorf Information Systems
Key Account Manager
Wed May 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time)
Microsoft
Product Support Engineer
Tue Aug 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time)
Investec
On Site Technical Consultant
Thu Dec 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time)