Ferry Blaazer
IT specialist with 15+ years of experience in call centre technology (Genesys). Worked on projects involving the design,... | Almere, Flevoland, Netherlands
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Ferry Blaazer’s Emails f.****@he****.nl
Ferry Blaazer’s Phone Numbers No phone number available.
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Ferry Blaazer’s Location Almere, Flevoland, Netherlands
Ferry Blaazer’s Expertise IT specialist with 15+ years of experience in call centre technology (Genesys). Worked on projects involving the design, development, implementation and testing of technical infrastructure of large call centers at two major Dutch banks, a Dutch/English petrochemical company, a major UK energy provider, a leading Australian phone/internet provider and an Australian bank. Solid knowledge of telephony infrastructure (both traditional telephony and voice over IP) and a wide range of Genesys components including framwework, TServers for TDM telephony integration (Aspect, Avaya, Nortel, Alcatel), voice over IP integration (Cisco Call Manager, SIP Server), multimedia, routing (both URS/IRD and Orchestration/SCXML), reporting (ICon/InfoMart), outbound telephony, voice response (GVP), intelligent Workload Distribution (iWD), CRM integration (PeopleSoft, SAP, Siebel), mobile device integration (GMS), application development using both Genesys Integration Server and the Genesys Platform SDK. Good programming skills in C, C++, and Java. Experience with various project methodologies (waterfall, DSDM, Agile). Certified Genesys 8 System Consultant for Inbound Voice, Genesys 8 SIP Server Consultant, Genesys Voice Platform 8 Consultant and Genesys Platform SDK8 Developer.
Ferry Blaazer’s Current Industry Prime Contact
Ferry
Blaazer’s Prior Industry
Fom Nwo As Of January 2017
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Abn Amro
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Ibm
|
Prime Contact
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Work Experience
Prime Contact
Contact Center (Genesys) Consultant
Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ibm
Contact Center (Genesys) Consultant
Tue Nov 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Abn Amro
System Designer
Mon Apr 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Fom Nwo As Of January 2017
Onderzoeker In Opleiding
Sat Sep 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Ferry Blaazer Email Addresses
FAQ About Ferry Blaazer
-
Ferry Blaazer is located at
Almere, Flevoland, Netherlands -
Ferry Blaazer is a
IT specialist with 15+ years of experience in call centre technology (Genesys). Worked on projects involving the design, development, implementation and testing of technical infrastructure of large call centers at two major Dutch banks, a Dutch/English petrochemical company, a major UK energy provider, a leading Australian phone/internet provider and an Australian bank. Solid knowledge of telephony infrastructure (both traditional telephony and voice over IP) and a wide range of Genesys components including framwework, TServers for TDM telephony integration (Aspect, Avaya, Nortel, Alcatel), voice over IP integration (Cisco Call Manager, SIP Server), multimedia, routing (both URS/IRD and Orchestration/SCXML), reporting (ICon/InfoMart), outbound telephony, voice response (GVP), intelligent Workload Distribution (iWD), CRM integration (PeopleSoft, SAP, Siebel), mobile device integration (GMS), application development using both Genesys Integration Server and the Genesys Platform SDK. Good programming skills in C, C++, and Java. Experience with various project methodologies (waterfall, DSDM, Agile). Certified Genesys 8 System Consultant for Inbound Voice, Genesys 8 SIP Server Consultant, Genesys Voice Platform 8 Consultant and Genesys Platform SDK8 Developer. Prime Contact -
Ferry Blaazer currently works in the
Prime Contact -
Ferry Blaazer specializes in
IT specialist with 15+ years of experience in call centre technology (Genesys). Worked on projects involving the design, development, implementation and testing of technical infrastructure of large call centers at two major Dutch banks, a Dutch/English petrochemical company, a major UK energy provider, a leading Australian phone/internet provider and an Australian bank. Solid knowledge of telephony infrastructure (both traditional telephony and voice over IP) and a wide range of Genesys components including framwework, TServers for TDM telephony integration (Aspect, Avaya, Nortel, Alcatel), voice over IP integration (Cisco Call Manager, SIP Server), multimedia, routing (both URS/IRD and Orchestration/SCXML), reporting (ICon/InfoMart), outbound telephony, voice response (GVP), intelligent Workload Distribution (iWD), CRM integration (PeopleSoft, SAP, Siebel), mobile device integration (GMS), application development using both Genesys Integration Server and the Genesys Platform SDK. Good programming skills in C, C++, and Java. Experience with various project methodologies (waterfall, DSDM, Agile). Certified Genesys 8 System Consultant for Inbound Voice, Genesys 8 SIP Server Consultant, Genesys Voice Platform 8 Consultant and Genesys Platform SDK8 Developer. -
Ferry Blaazer speaks the following languages:
No languages available. -
Ferry Blaazer has prior experience in the following industries:
Ibm , Abn Amro , Fom Nwo As Of January 2017 -
Ferry Blaazer has the following professional experience:
Prime Contact , Ibm , Abn Amro , Fom Nwo As Of January 2017 . -
You can view Ferry Blaazer’s
LinkedIn profile at LinkedIn URL. -
Ferry Blaazer’s work email addresses are
[email protected] . -
Ferry Blaazer works at
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