ga****@mo****.com & No phone number available.

Gaurav Shah

Result-oriented professional with 15 years of versatile experience in BFSI sector and in consulting business functions in Process... | Mumbai, Maharashtra, India

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Gaurav Shah’s Emails ga****@mo****.com

Gaurav Shah’s Phone Numbers No phone number available.

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Gaurav Shah’s Location Mumbai, Maharashtra, India

Gaurav Shah’s Expertise Result-oriented professional with 15 years of versatile experience in BFSI sector and in consulting business functions in Process Management, Change Management, Process Assurance & driving Projects / Process improvement using Project Management approach. CX Oriented, with an eye to identify process gaps through Customer Journey Mapping , Data analysis, Creative problem-solving using KAIZEN, Automation, Process optimization and using problem solving tools to achieve Efficiency improvement, TAT reduction, Cost Reduction leading to Superior CX.

Gaurav Shah’s Current Industry Hdfc Bank

Gaurav Shah’s Prior Industry
Motilal Oswal Financial Services | Hdfc Life | Edelweiss Financial Services | Hdfc Bank

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Work Experience

Hdfc Bank

Dvp - Customer Journey & Strategic Initiatives

Thu Dec 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Hdfc Bank

Avp - Customer Journey & Strategic Initiativess

Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)

Hdfc Bank

Avp - Voice Of Customer Specialist

Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)

Edelweiss Financial Services

Avp - Quality & Process

Sun Apr 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)

Edelweiss Financial Services

Chief Manager - Process & Quality

Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)

Edelweiss Financial Services

Senior Manager - Process & Quality

Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

Edelweiss Financial Services

Manager - Quality - Client Experience Office

Sat Nov 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)

Hdfc Life

Deputy Manager – Business Service Excellence (Pmo) Project Management Office

Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Nov 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Hdfc Life

Sr. Associate - Process Assurance

Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)

Motilal Oswal Financial Services

Group Leader – Branch Advisory (Pan India)

Fri Feb 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

Gaurav Shah Email Addresses

[email protected] Email

Gaurav Shah Phone Number

No phone number available. Phone number

FAQ About Gaurav Shah

Gaurav Shah is located at
Mumbai, Maharashtra, India

Gaurav Shah is a
Result-oriented professional with 15 years of versatile experience in BFSI sector and in consulting business functions in Process Management, Change Management, Process Assurance & driving Projects / Process improvement using Project Management approach. CX Oriented, with an eye to identify process gaps through Customer Journey Mapping , Data analysis, Creative problem-solving using KAIZEN, Automation, Process optimization and using problem solving tools to achieve Efficiency improvement, TAT reduction, Cost Reduction leading to Superior CX. Hdfc Bank

Gaurav Shah currently works in the
Hdfc Bank

Gaurav Shah specializes in
Result-oriented professional with 15 years of versatile experience in BFSI sector and in consulting business functions in Process Management, Change Management, Process Assurance & driving Projects / Process improvement using Project Management approach. CX Oriented, with an eye to identify process gaps through Customer Journey Mapping , Data analysis, Creative problem-solving using KAIZEN, Automation, Process optimization and using problem solving tools to achieve Efficiency improvement, TAT reduction, Cost Reduction leading to Superior CX.

Gaurav Shah speaks the following languages:
No languages available.

Gaurav Shah has prior experience in the following industries:
Hdfc Bank , Hdfc Bank , Edelweiss Financial Services , Edelweiss Financial Services , Edelweiss Financial Services , Edelweiss Financial Services , Hdfc Life , Hdfc Life , Motilal Oswal Financial Services

Gaurav Shah has the following professional experience:
Hdfc Bank , Hdfc Bank , Hdfc Bank , Edelweiss Financial Services , Edelweiss Financial Services , Edelweiss Financial Services , Edelweiss Financial Services , Hdfc Life , Hdfc Life , Motilal Oswal Financial Services .