
Genea Cunningham
Accountable for preparing and leading introductions to Landmark's core program, The Landmark Forum. In addition, responsible for producing... | Denver, Denver, United States
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Genea Cunningham’s Emails gc****@so****.com
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Genea Cunningham’s Location Denver, Denver, United States
Genea Cunningham’s Expertise Accountable for preparing and leading introductions to Landmark's core program, The Landmark Forum. In addition, responsible for producing statistical results of introductions and training participants in the Introduction Leader Program.Responsible for the impeccable and timely production and delivery of 100 - 200 person educational courses. Collaborate with the Course Leaders to ensure that the promises of the programs are delivered, and high customer satisfaction is achieved. Accountable for training and supervising teams managing the production and logistical components of seminars. Superior problem solving skills; level headed in ambiguous or stressful situations.Generated customer registration for a curriculum of training courses. Managed teams of 30 staff and volunteers to achieve weekly, monthly, and quarterly business goals. Collaborated with external contacts in managing off site production of seminars. Key Achievements: · Boosted sales by 50% over prior year. · Produced successful sales events with 22% of attendees registering for training courses, reversing a trend of unsuccessful events in the previous year. · Managed staff of three employees in their duties when Center Manager was unavailable.Drove sales of new and used vehicles by developing and maintaining customer relationships. Prospected for referrals and generated repeat business. Key Achievements: · Achieved superior track record in developing new business and satisfying established consumers resulting in winning August 2008 Sales Consultant of the Month. · Awarded July 2008 Employee of the Month as a result of providing excellent internal and external customer service. · Recognized as a Million Dollar Producer as part of a team that closed $1 million in sales in one quarter.Air BnB Property Manager. Provide first tier technical support to customers for conferencing products and services via live chat, phone, and email. Analyze and resolve reported issues through customer interactions according to protocols and prioritization and escalates to resolver groups as necessary. Document and log all pertinent information into ticketing systems.Produce candidates for retained and contingency searches in field of civil infrastructure. Successfully utilize Applicant Tracking Systems (ATS) and create compelling marketing messages for corporate clients.Customer Service Coordinator Partnered with Manager in delegating tasks for 100% on-time completion. Ensured that all work produced was in accordance with company standards. Accountable for opening and closing four store locations, handling money, and processing bank deposits. Cross-trained in producing signs and graphics. Key Achievements: • Spearheaded on time implementation of the FedEx Clean and Bright Program over a 12-week period, ensuring that each store met corporate milestones for cleanliness and consistency. • Received three outstanding customer accolades: for going above and beyond required duties in assisting a customer; for producing a customer’s order early and under budget; and for having a positive and upbeat attitude.Performed quality assurance for travel healthcare professionals, ensuring that new employees met all state, federal, and facility requirements. Efficiently managed a load of between 50 and 85 clients over a two-day to two-month time frame. Key Achievements: · Increased group efficiency as measured by state and federal requirements resulting in 100% compliance for sensitive accounts. · Achieved 10% above minimum standards for starting new employees on time with 100% job compliance. · Facilitated new employee training as recognized subject matter expert on internal systems.Platinum Touch Level I Technical Support Provided high touch client support and technical issue resolution for phone systems issues via email, phone, and other electronic medium. Configured hardware to connect to internal telecom servers. Trained clients in the use of hardware systems and software applications.
Genea Cunningham’s Current Industry All The Things Property Management
Genea
Cunningham’s Prior Industry
Avaya/Lucent Technologies
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AMN Healthcare
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Landmark Education
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Saturn
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FedEx Office
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Lincoln & Creed, Inc
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PGi
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Tesla
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SolarCity
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All The Things Project Management
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All The Things Property Management
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Work Experience

All The Things Property Management
Small Business Owner
Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
All The Things Project Management
Project Manager
Tue May 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Tesla
Project Specialist
Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
SolarCity
Project Specialist
Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
PGi
Product Support Specialist, Audio & Web Service Support
Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Lincoln & Creed, Inc
Executive Recruiter
Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
FedEx Office
Customer Service Coordinator
Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Saturn
Sales Consultant
Sat Mar 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Landmark Education
Introduction Leader
Fri Feb 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Landmark Education
Registration Manager
Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Landmark Education
Senior Course Supervisor
Sun Aug 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
AMN Healthcare
Quality Management Specialist
Tue Oct 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Avaya/Lucent Technologies
Platinum Touch Level I Technical Support
Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)