Gitanjali Thanniru

FAQ About Gitanjali Thanniru

• What is Gitanjali Thanniru's address?

  Gitanjali Thanniru is located at
  United States

• What is Gitanjali Thanniru's job title?

  Gitanjali Thanniru is a
  Experience Summary: • Currently working as a Lead Technical Support Engineer / Tech Support Manager at Dematic; supporting Next-Gen Warehouse Execution Software. • Leading and managing a team of 12 highly skilled software development engineers in Technical Support. • Acting as a key liaison between end customers and Dematic. • Leading collaboration efforts between support and other departments within the company. • Primary escalation engineer for critical issues. • Responsible for developing and providing fixes for support tickets. Have several years of experience with full software development life cycle processes from dev, testing, staging to production environments. • Debug and fix networking issues in Linux environments. • Leverage SQL to perform Create, Read, Update and Delete operations on Maria DB, Oracle DB and SQL Server etc. • Troubleshoot proprietary java-based software. • Create bug fixes and hot patches to address issues in the code-base. • Developed and introduced training programs for the technical support team. • Authored and managed internal tech support blog containing articles on fixing re-occurring critical support issues. • Trained all new hires of the team. • Host and lead weekly meetings with end customers to go over open cases and address any concerns they might have. • Responsible for developing and maintaining team’s on-call schedules, approving timesheets and overtime hours. • Supported key customers including Amazon, Tesla, Walmart, CVS, Sephora, Starbucks, Under Armour among others. • Have multiple years of experience working in Agile environments. • Have multiple years of experience working with version control systems like SVN, GitHub. Educational Qualifications: • MS in Computer Science (GPA: 3.7) from Texas State University. Certifications & Awards: (https://www.youracclaim.com/user/gitanjali-thanniru) • Oracle Certified Associate, Java SE 7 Programmer. • Oracle Database SQL Certified Expert. • Recipient of Excellence Award from Dept. of Computer Science at Texas State University. • Recipient of multiple Employee awards from Dematic. In a world where technology evolves every day, I would like to contribute to the ongoing technological revolution with passion and stand out in a highly competitive market. I am a Certified Java Programmer and Oracle DB SQL Expert. I have a solid educational foundation and a passion for engineering. It would be a great honor for me to work with some of the greatest minds in your organization. Tesla

• What industry does Gitanjali Thanniru currently work in?

  Gitanjali Thanniru currently works in the
  Tesla

• What is Gitanjali Thanniru's area of expertise?

  Gitanjali Thanniru specializes in
  Experience Summary: • Currently working as a Lead Technical Support Engineer / Tech Support Manager at Dematic; supporting Next-Gen Warehouse Execution Software. • Leading and managing a team of 12 highly skilled software development engineers in Technical Support. • Acting as a key liaison between end customers and Dematic. • Leading collaboration efforts between support and other departments within the company. • Primary escalation engineer for critical issues. • Responsible for developing and providing fixes for support tickets. Have several years of experience with full software development life cycle processes from dev, testing, staging to production environments. • Debug and fix networking issues in Linux environments. • Leverage SQL to perform Create, Read, Update and Delete operations on Maria DB, Oracle DB and SQL Server etc. • Troubleshoot proprietary java-based software. • Create bug fixes and hot patches to address issues in the code-base. • Developed and introduced training programs for the technical support team. • Authored and managed internal tech support blog containing articles on fixing re-occurring critical support issues. • Trained all new hires of the team. • Host and lead weekly meetings with end customers to go over open cases and address any concerns they might have. • Responsible for developing and maintaining team’s on-call schedules, approving timesheets and overtime hours. • Supported key customers including Amazon, Tesla, Walmart, CVS, Sephora, Starbucks, Under Armour among others. • Have multiple years of experience working in Agile environments. • Have multiple years of experience working with version control systems like SVN, GitHub. Educational Qualifications: • MS in Computer Science (GPA: 3.7) from Texas State University. Certifications & Awards: (https://www.youracclaim.com/user/gitanjali-thanniru) • Oracle Certified Associate, Java SE 7 Programmer. • Oracle Database SQL Certified Expert. • Recipient of Excellence Award from Dept. of Computer Science at Texas State University. • Recipient of multiple Employee awards from Dematic. In a world where technology evolves every day, I would like to contribute to the ongoing technological revolution with passion and stand out in a highly competitive market. I am a Certified Java Programmer and Oracle DB SQL Expert. I have a solid educational foundation and a passion for engineering. It would be a great honor for me to work with some of the greatest minds in your organization.

• Which languages does Gitanjali Thanniru speak? 

  Gitanjali Thanniru speaks the following languages:
  No languages available.

• Which industries has Gitanjali Thanniru previously worked in?   

  Gitanjali Thanniru has prior experience in the following industries:
  Dematic , Texas State University

• What is Gitanjali Thanniru’s work experience?  

  Gitanjali Thanniru has the following professional experience:
  Tesla , Dematic , Texas State University .

• How can I find Gitanjali Thanniru on LinkedIn?  

  You can view Gitanjali Thanniru’s
  LinkedIn profile at LinkedIn URL.

• What are Gitanjali Thanniru’s work email addresses?  

  Gitanjali Thanniru’s work email addresses are
  [email protected] .

• What company does Gitanjali Thanniru work for?  

  Gitanjali Thanniru works at
  Tesla