
Graham Ramsden
Graham Ramsden [email protected] +44 7545 856 054 • Award winning continuous service improvement consultant & service... | Wakefield, England, United Kingdom
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Graham Ramsden’s Emails [email protected]
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Graham Ramsden’s Location Wakefield, England, United Kingdom
Graham Ramsden’s Expertise Graham Ramsden [email protected] +44 7545 856 054 • Award winning continuous service improvement consultant & service architect in IT services and outsourcing • Won consulting led outsourcing transactions worth more than 2BN in the last 6 years • Delivered 32M pa productivity saving through increasing network availability by 70% • Specialises in complex, large scale service integration and ITSM programmes • Expert in business case, operating model design, negotiation, implementation, and troubleshooting • Twenty years of experience of IT and consulting primarily in the financial services sector • Worked internationally in Europe, Asia Pacific and the Americas for a major global organisation • Developed and published original methodology for ITSM transformation usng agile techniques • Strong commercial management and project management expertise in complex environments
Graham Ramsden’s Current Industry Orange Business Services
Graham
Ramsden’s Prior Industry
Radius Computer Services
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Syntegra
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Bt Global Services
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Orange Business Services
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Work Experience

Orange Business Services
Service Management Architect
Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Orange Business Services
Service Management Architect
Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Bt Global Services
Chief Service Architect, Global Banking & Financial Markets
Thu Sep 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Bt Global Services
Managing Consultant
Wed Nov 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Bt Global Services
Senior Crm Consultant
Thu Apr 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Syntegra
Consultant
Fri Aug 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Syntegra
Technical Designer & Architect
Wed Sep 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time)
Syntegra
Consultant
Fri Jan 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Radius Computer Services
Programmer
Sun Sep 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time)