Greesh Kumar

FAQ About Greesh Kumar

• What is Greesh Kumar's address?

  Greesh Kumar is located at
  Delhi, Delhi, India

• What is Greesh Kumar's job title?

  Greesh Kumar is a
  Industry Experience: Finance & Accounting Services Energy Utilities Technology & Internet Telecom HRO Travel & Hospitality Real Estate BFS (Credit Reporting) A seasoned business transformation leader with two decades of experience, specializing in helping organizations drive successful transformations by leveraging Lean Six Sigma methodologies, digital technologies, data analytics, and artificial intelligence. Throughout my career, I have been involved in implementing various transformational programs that have led to significant improvements in organizational efficiency, effectiveness, and profitability. My expertise in designing and executing transformational initiatives spans across multiple industries, including Utilities, F&A Services, BFSI, Real Estate, Technology and Internet. Vital experience in diagnose and identify transformation opportunity in all CX Channel i.e., Voice, Chat, Email, Social. Helping deploy conversational AI and cognitive solution to transform and enhance Customer and business outcome for Client. Strategic thinker and an excellent communicator, collaborating with cross-functional teams and aligning their efforts towards achieving business objectives. My ability to identify opportunities for process improvements and my skills in deploying advanced technologies have enabled me to deliver tangible results for my clients. • successfully deployed an intelligent workflow automation solution that streamlined fragmented and complex processes, resulting in improved operational efficiencies and cost savings. • leveraged intelligent script-based automation to bulk process 40% of transactions, delivering significant benefits to the organization, with a value of 100k dollars. • Identified Conversational AI Use case for a UK Energy Client for about 500 FTE to improve Cash collection and improve upselling. • Identified AI Audit use case to improve billing information collection from Customer and Improve Upselling. • I led a successful RPA implementation for a leading consumer credit reporting agency, resulting in significant cost savings of USD 0.5 million. • Improved Sales Conversion for Global Technology company and generated additional sales for clients to the tune of EUR 7 Mn for Chat and Inbound Sales Processes through Lean Six Sigma and digital Tools Deployment. Genpact

• What industry does Greesh Kumar currently work in?

  Greesh Kumar currently works in the
  Genpact

• What is Greesh Kumar's area of expertise?

  Greesh Kumar specializes in
  Industry Experience: Finance & Accounting Services Energy Utilities Technology & Internet Telecom HRO Travel & Hospitality Real Estate BFS (Credit Reporting) A seasoned business transformation leader with two decades of experience, specializing in helping organizations drive successful transformations by leveraging Lean Six Sigma methodologies, digital technologies, data analytics, and artificial intelligence. Throughout my career, I have been involved in implementing various transformational programs that have led to significant improvements in organizational efficiency, effectiveness, and profitability. My expertise in designing and executing transformational initiatives spans across multiple industries, including Utilities, F&A Services, BFSI, Real Estate, Technology and Internet. Vital experience in diagnose and identify transformation opportunity in all CX Channel i.e., Voice, Chat, Email, Social. Helping deploy conversational AI and cognitive solution to transform and enhance Customer and business outcome for Client. Strategic thinker and an excellent communicator, collaborating with cross-functional teams and aligning their efforts towards achieving business objectives. My ability to identify opportunities for process improvements and my skills in deploying advanced technologies have enabled me to deliver tangible results for my clients. • successfully deployed an intelligent workflow automation solution that streamlined fragmented and complex processes, resulting in improved operational efficiencies and cost savings. • leveraged intelligent script-based automation to bulk process 40% of transactions, delivering significant benefits to the organization, with a value of 100k dollars. • Identified Conversational AI Use case for a UK Energy Client for about 500 FTE to improve Cash collection and improve upselling. • Identified AI Audit use case to improve billing information collection from Customer and Improve Upselling. • I led a successful RPA implementation for a leading consumer credit reporting agency, resulting in significant cost savings of USD 0.5 million. • Improved Sales Conversion for Global Technology company and generated additional sales for clients to the tune of EUR 7 Mn for Chat and Inbound Sales Processes through Lean Six Sigma and digital Tools Deployment.

• Which languages does Greesh Kumar speak? 

  Greesh Kumar speaks the following languages:
  No languages available.

• Which industries has Greesh Kumar previously worked in?   

  Greesh Kumar has prior experience in the following industries:
  Exl , Teleperformance , Genpact , Tmf , Satya Paul , Ey , Hewitt Associates , Dcm Shriram Industries

• What is Greesh Kumar’s work experience?  

  Greesh Kumar has the following professional experience:
  Genpact , Exl , Teleperformance , Genpact , Tmf , Satya Paul , Ey , Hewitt Associates , Dcm Shriram Industries .

• How can I find Greesh Kumar on LinkedIn?  

  You can view Greesh Kumar’s
  LinkedIn profile at LinkedIn URL.

• What are Greesh Kumar’s work email addresses?  

  Greesh Kumar’s work email addresses are
  [email protected] .

• What company does Greesh Kumar work for?  

  Greesh Kumar works at
  Genpact