
Guilherme Apt
MBA in Quality and Process Management by (UCP RJ - 2014). Student Listener MSc in Information Science by... | Rio De Janeiro, Rio De Janeiro, Brazil
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Guilherme Apt’s Emails gu****@em****.com
Guilherme Apt’s Phone Numbers No phone number available.
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Guilherme Apt’s Location Rio De Janeiro, Rio De Janeiro, Brazil
Guilherme Apt’s Expertise MBA in Quality and Process Management by (UCP RJ - 2014). Student Listener MSc in Information Science by (IBICT-UFRJ RJ - 2012) and Graduate in Information Technology by (Celso Lisboa RJ - 1998) with extension Business Process Management by (PUC RJ - 2010) and course in Algorithm of Software Development by (PUC RJ - 1992). Certified ISO/IEC 20000, CobiT v4.1, ITIL v3 2011 Edition, Green IT Citizen , LSS Green Belt, Lean Six Sigma Advocate , Global Computer Validation, Scrum SFPC, DevOps DEPC and HCMBOK. Background in business and ITSM process management and continuous improvement project based in Lean Six Sigma methodology from Process Management International, business continuity, disaster recovery and Pandemic Preparedness Planning adherent to good practices approach by DRI (Institute for Continuity Management), supported for tool management LDRPS (Strohl / Sungard), IT infrastructure project for information system. Skill in process and ITSM documentation and improving proceeding, control models and evidence, technical specifications, standards, performance indicators and local and global corporate policies, ensuring compliance with the needs and requirements of the rules and strategies of the business. Capability in describe and administer tests and contingency plans, measuring impacts, defining strategy and prioritizing alternative resources as part of solution from business recovery, propose solution to develop and elaborate scenarios that lead a model integrated of IT infrastructure environment appropriate to organization.
Guilherme Apt’s Current Industry Embratel
Guilherme
Apt’s Prior Industry
Embratel
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Petrobras
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Expeditour Tourism
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Glaxosmithkline
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Work Experience

Embratel
Sr It Infrastructure Project And Itsm Process
Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Glaxosmithkline
Sr Analyst It Infrastructure And Process
Mon Oct 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Expeditour Tourism
Pl Analyst Programmer
Sat Aug 01 1987 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time)
Petrobras
Trainee At System Development
Sat Feb 01 1986 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 1986 00:00:00 GMT+0000 (Coordinated Universal Time)
Embratel
Senior Information Technology Infrastructure Project and Itsm Process
— Present