
Gurneesh Walia
Sales Disciplinary team : * Established & Spearheaded , Sales Disciplinary team of 4 members to quality check all... | India
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Gurneesh Walia’s Emails [email protected]
Gurneesh Walia’s Phone Numbers No phone number available.
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Gurneesh Walia’s Location India
Gurneesh Walia’s Expertise Sales Disciplinary team : * Established & Spearheaded , Sales Disciplinary team of 4 members to quality check all the incident reports shared by Risk management team. * Responsibility of taking disciplinary action , hiring and firing of Sales Associates * Helped Sales team in managing deliquency * Set up an integrated web of reports and MIS in Sales Disciplinary team which used to be published to senior management team. * Involved in risk reviews alongwith Senior management team which became an important interface while designing products. * Created a process named ‘ Network Health Check’ , along with Sales team , which aimed at taking disciplinary action on Sales team and adherence to Sales rules. * Led the drive to have standardized process and strong control mechanism in whole Sales Ops team by making checklists , process maps and manuals. Sales Non Voice process : * Set up a Non voice process and prepared communication matrix which helped in reducing errors * Established Sales Magazine in collaboration with Marketing team. * Reduced errors through analysis and initiated daily SMS strategy. This strategy was aimed at daily sending one update through SMS to Sales team. * Created Daily Communication model in which a different communication tool was used to impart information to Sales team. Vendor Management : * Single handedly handled vendor management for diwali gifts. * Reduced reliance on one single vendor for Marketing material and got in connection with different vendors PAN India to deduce cost. Mumbai Sales Operations: Returns management POS management Inventory management HR operations management Team management
Gurneesh Walia’s Current Industry Home Credit
Gurneesh
Walia’s Prior Industry
Royal Bank
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Home Credit India Assistant Manager Sales Operations
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Home Credit
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Work Experience

Home Credit
Am
Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Home Credit India Assistant Manager Sales Operations
Employed
Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Home Credit
Assistant Manager
Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Royal Bank
Sme
Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)