
Harshraj Pardeshi Itsm Pmp Itil Iso Iec Pci Agile Scrum Power Bi
Offering nearly 14 years of commendable experience and targeting challenging assignments in IT Service Management, SLA Management and... | Pune/Pimpri-Chinchwad Area, Pune/Pimpri-Chinchwad Area, India
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Harshraj Pardeshi Itsm Pmp Itil Iso Iec Pci Agile Scrum Power Bi’s Emails ha****@en****.com
Harshraj Pardeshi Itsm Pmp Itil Iso Iec Pci Agile Scrum Power Bi’s Phone Numbers 1844222****
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Harshraj Pardeshi Itsm Pmp Itil Iso Iec Pci Agile Scrum Power Bi’s Location Pune/Pimpri-Chinchwad Area, Pune/Pimpri-Chinchwad Area, India
Harshraj Pardeshi Itsm Pmp Itil Iso Iec Pci Agile Scrum Power Bi’s Expertise Offering nearly 14 years of commendable experience and targeting challenging assignments in IT Service Management, SLA Management and Project Management with an organization of high repute. Executive Profile >Accomplished ITIL V4, V3 and ITSM Certified professional with nearly 14 years of experience with Release Management, Incident Management, Change Management, Infrastructure Operation & Project Management with strategic technology across Banking & Telecom industry >Extensive project governance experience with focus on IT Service Management (ITSM) Framework; proficient in conceptualizing, developing, implementing solutions, partnering closely with business leaders & stakeholders to achieve higher levels of efficiency & effectiveness >Acquainted with the functional aspects of Infra Design, Build, Configure, Upgrade, Security and Migration across platform >Merit of being a part of the core Client Service Delivery to manage operations of UK, EMEA region based banks for Agiliti, FCRM Banking Suite and Australia’s Swift Payment Transaction Service >Expertise in defining IT Roadmap & Strategy and bridging the gap between functional groups and technology to foster targeted and innovative solution development >Gained experience in facilitating, deployment and operationalization of online reporting systems; competent in governing IT Portfolio ensuring timely deliveries as per defined SLAs and quality parameters >Rich experience in running successful ITIL / ITSM operations, entailing SLA management, stakeholder engagements and successful delivery within time, budget and quality parameters >Expertise in front-leading the ITSM Process Governance, Problem Management, Change Management, Event Management, Configuration Management, IT Service Desk and Service Level Management >An effective leader with capabilities in motivating teams and maintaining deliverables as per the defined guidelines along with elevating service standards for operational excellence.
Harshraj Pardeshi Itsm Pmp Itil Iso Iec Pci Agile Scrum Power Bi’s Current Industry Ensono
Harshraj
Pardeshi Itsm Pmp Itil Iso Iec Pci Agile Scrum Power Bi’s Prior Industry
Lifeline Holiday Homes
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Infotek Netalia
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Cbt Infotech
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Vodafone
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Fiserv
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Ensono
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Work Experience

Ensono
IT Senior Improvement Manager
Sat May 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Fiserv
Manager IT Service Management
Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Vodafone
Assistant Manager - IT Service Management & SLA
Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Vodafone
Deputy Manager - Strategic IT Service Management Leader
Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Vodafone
Senior Executive - IT Service Management & SLA
Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Cbt Infotech
Business Analyst-SLA & Infrastructure Operations
Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Infotek Netalia
Subject Matter Expert (SME) - Retention & Threat Churn Process
Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Lifeline Holiday Homes
Sales & Reservation Lead
Wed Mar 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)