Heath Hartley
Customer experience background in the utility industry with residential, commercial/industrial and key account customers. As a Customer Service... | Atlanta, Georgia, United States
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Heath Hartley’s Emails hh****@so****.com
Heath Hartley’s Phone Numbers No phone number available.
Social Media
Heath Hartley’s Location Atlanta, Georgia, United States
Heath Hartley’s Expertise Customer experience background in the utility industry with residential, commercial/industrial and key account customers. As a Customer Service Supervisor in the Business Solutions Center, we recently implemented changes that segmented our team as well as our inbound calls while exceeding all performance measures. (#1 ranking in the JD Power Business Survey, Top Quartile ranking in the General Business Customer Value Benchmark Survey, exceeded sales goal and exceeded service level goal). We are currently implementing changes that will transform our call center from a cost center to a profit center.
Heath Hartley’s Current Industry Southern
Heath
Hartley’s Prior Industry
Georgia Power
|
Southern
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Work Experience
Southern
Remittance Processing Supervisor
Tue Nov 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Georgia Power
Customer Service Supervisor
Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Georgia Power
Key Account Strategic Planner
Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Georgia Power
Key Account Support Rep Sr.
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Heath Hartley Email Addresses
FAQ About Heath Hartley
-
Heath Hartley is located at
Atlanta, Georgia, United States -
Heath Hartley is a
Customer experience background in the utility industry with residential, commercial/industrial and key account customers. As a Customer Service Supervisor in the Business Solutions Center, we recently implemented changes that segmented our team as well as our inbound calls while exceeding all performance measures. (#1 ranking in the JD Power Business Survey, Top Quartile ranking in the General Business Customer Value Benchmark Survey, exceeded sales goal and exceeded service level goal). We are currently implementing changes that will transform our call center from a cost center to a profit center. Southern -
Heath Hartley currently works in the
Southern -
Heath Hartley specializes in
Customer experience background in the utility industry with residential, commercial/industrial and key account customers. As a Customer Service Supervisor in the Business Solutions Center, we recently implemented changes that segmented our team as well as our inbound calls while exceeding all performance measures. (#1 ranking in the JD Power Business Survey, Top Quartile ranking in the General Business Customer Value Benchmark Survey, exceeded sales goal and exceeded service level goal). We are currently implementing changes that will transform our call center from a cost center to a profit center. -
Heath Hartley speaks the following languages:
No languages available. -
Heath Hartley has prior experience in the following industries:
Georgia Power , Georgia Power , Georgia Power -
Heath Hartley has the following professional experience:
Southern , Georgia Power , Georgia Power , Georgia Power . -
You can view Heath Hartley’s
LinkedIn profile at LinkedIn URL. -
Heath Hartley’s work email addresses are
[email protected] . -
Heath Hartley works at
Southern
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