
Heather Sharp
I am strategic and self-driven with extensive customer and operations skills and have the ability to consolidate... | Phoenix, Phoenix, United States
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Heather Sharp’s Emails he****@ae****.com
Heather Sharp’s Phone Numbers No phone number available.
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Heather Sharp’s Location Phoenix, Phoenix, United States
Heather Sharp’s Expertise I am strategic and self-driven with extensive customer and operations skills and have the ability to consolidate large amounts of information effectively into a focused plan aligned with company goals and objectives. I regularly oversee projects to ensure smooth operations that meet compliance requirements, while driving enhancements to improve user experience, improved processes, and optimized productivity. It's important to me to provide quality and establish solid business relationships with clients and customers because they deserve to know the progress of projects. I'm known for being an exceptional problem solver, identifying the requirements necessary across departments, partnering to establish sound resolutions. Process Improvement • People Management • Leadership & Development • Strategic Planning • Project Management • Operations • Customer Relations • Compliance • Negotiation • Problem Solving / Conflict Management • Reports / Forecasting • Data Processing / Analysis
Heather Sharp’s Current Industry Groupon
Heather
Sharp’s Prior Industry
American Express OPEN
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American Express
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Groupon
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Work Experience

Groupon
Senior Manager, Global Compliance
Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Groupon
Head of Global Instructional design
Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Groupon
Senior Manager Customer and Merchant Engagement
Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
American Express
Senior Manager: Travel and Lifestyle Services- Global Premium Service Strategy
Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
American Express
Manager: Travel and Lifestyle Services - Network Service Strategy
Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
American Express
Analyst: World Services - Digital Merchant Servicing
Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
American Express OPEN
Senior Analyst: OPEN Relationship Care/Early Tenure Marketing
Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)