
Heba Rady
Have 20+ years of extensive experience in supporting, integrating and governance of different systems and providing different levels... | Egypt, Egypt, United States
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Heba Rady’s Emails he****@ci****.com
Heba Rady’s Phone Numbers No phone number available.
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Heba Rady’s Location Egypt, Egypt, United States
Heba Rady’s Expertise Have 20+ years of extensive experience in supporting, integrating and governance of different systems and providing different levels of support for customers in various fields. Areas of expertise include planning, executing, and managing the integration of new applications. Troubleshooting issues/problems, products and critical services. Scale and enhance core processes within the Support and Integration teams and evolve these in line with the organization rapid growth. Develop and implement governance processes and standards based on roadmaps and strategy of the organization. Provide guidance to relevant IT areas for technology standards and project architecture compliance. Also includes building and managing different teams working in diverse domains (Support, Integration, Technical Project Managers, & Architecture Governance teams), and handling several customers within different hierarchy levels and various domain of business and technical knowledge. Last 7 years were in Commercial International Bank (CIB), reporting to Head of Digital and Middleware Delivery, then to Head of IT Architecture & Strategy. Was fully responsible of the middleware system from integration and support perspective, responsible for integration design between different channels & middleware covering all bank channels and integration between almost all systems. Managing the vendor development team and building our local integration team and taking over the development that is now completely handled internally. Building the Integration Services life cycle management and Architecture governance processes. Overseeing all solutions developed by all architects covering all domains, making sure they follow architecture principals and guidelines. Spent 6 years of my career path working in Fawry for Integrated Systems reporting to Chief Technology Operations Officer. Was fully responsible for Fawry Service Availability Assurance providing 24/7 support to running applications, and Integrating with a huge number of systems for major clients such NBE, AlexBank, Bank du Caire, NBK, AAIB, Audi, Mashreq, CAE, CIB, HSBC, Barclays, Egypt Air, Vodafone, Orange, Etisalat, WE, Utilities Companies “Electricity, Traffic, Water”. Specialties includes Bill Payment Industry, Banking Industry, Card Payments, Mobile Payment, Team Management, and Project Management. I hold a B.Sc. in Computer Engineering from Ain Shams University, 2002, a Postgraduate Diploma in Computer Engineering from Ain Shams University, 2009, and started MBA studies in Arab Academy for Science, Technology, and Maritime Transport
Heba Rady’s Current Industry Cib
Heba
Rady’s Prior Industry
Cib
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Saudi Ladies Institute
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New Horizons Center For Ladies
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Umm Al Qura University
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Manaret El Eman Language Schools
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Electra Control
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Itworx On Behalf Of Microsoft
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Itworx
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Fawry Integrated Systems
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Work Experience

Cib
Director, Architecture Governance Head
Fri Dec 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Cib
Associate Director, Enterprise Integration Services Governance & Architecture Governance
Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Cib
Associate Director, Middleware & Systems Integration
Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Fawry Integrated Systems
Support And Integration Manager
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Fawry Integrated Systems
Technical Support Lead
Mon Mar 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Itworx
Senior Infrastructure Support Engineer
Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Itworx On Behalf Of Microsoft
Support Engineer
Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Electra Control
Automation Engineer
Fri Feb 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Manaret El Eman Language Schools
Computer Supervisor
Sat Sep 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Umm Al Qura University
University Lecturer
Fri Apr 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
New Horizons Center For Ladies
Technical Trainer And It Help Desk
Thu Jul 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Saudi Ladies Institute
Technical Trainer & It Help Desk
Sun Sep 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Cib
Director, Architecture Governance Head
— Present