
Henrique Ervedeira
Service Delivery Manager responsible for making sure that services are being seamlessly delivered to the clients. In charge... | São Paulo, São Paulo, Brazil
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Henrique Ervedeira’s Emails he****@al****.com
Henrique Ervedeira’s Phone Numbers 1224737****
Social Media
Henrique Ervedeira’s Location São Paulo, São Paulo, Brazil
Henrique Ervedeira’s Expertise Service Delivery Manager responsible for making sure that services are being seamlessly delivered to the clients. In charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. Boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. Working in global companies and environments with multi-cultural teams either within the local delivery centers or global delivery centers. Establishing governance within the company and client addressing SLA/KPI/CSI reviews, prioritization, and service amendments.
Henrique Ervedeira’s Current Industry Alight Solutions
Henrique
Ervedeira’s Prior Industry
Alight Solutions
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Electronic Data Systems
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Accenture
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Hp
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Hewlett Packard Enterprise
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Dxc Technology
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Black Box
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Work Experience

Alight Solutions
Service Delivery Manager
Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Black Box
Service Manager
Sat May 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Dxc Technology
Service Delivery Manager
Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Dxc Technology
Senior Service Delivery Coordinator
Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Hewlett Packard Enterprise
Service Delivery Consultant
Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Hp
Service Delivery Consultant
Mon Mar 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Accenture
Senior Analyst
Mon Oct 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Electronic Data Systems
Business Analyst
Wed Aug 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Alight Solutions
Service Delivery Manager
— Present