Henrique Gouveia
IT Project Management, Solution Architecture and Business Analysis Complex digital transformation and standardization programs. Business Partner Management. Fit gap... | Madrid, Madrid, Spain
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Henrique Gouveia’s Emails he****@ch****.com
Henrique Gouveia’s Phone Numbers No phone number available.
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Henrique Gouveia’s Location Madrid, Madrid, Spain
Henrique Gouveia’s Expertise IT Project Management, Solution Architecture and Business Analysis Complex digital transformation and standardization programs. Business Partner Management. Fit gap analysis, scope definition, product selection and strategic roadmaps. Management of project scope, risks, issues and action items. Suppliers management and coordination of offshore implementations. Stakeholder management. Delivery management. Expert on CRM business processes and key enterprise solutions: Vlocity, Salesforce, Oracle Siebel, Amdocs Clarify, Genesys CTI Solution architecture, best practices, requirements evaluation and business analysis for CRM processes. Application and system analysis. Functional and technical solution designs and reviews. eCommerce, Contact Channel Management, DMS and Billing Integration. Scrum Master Certified. International experience in Portugal, Spain, Germany, Switzerland and Austria.
Henrique Gouveia’s Current Industry Chep
Henrique
Gouveia’s Prior Industry
Instituto Nacional De Engenharia E Tecnologia Industrial Ineti
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Unisys
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Softlab
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Amdocs
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Oracle
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Deutsche Telekom
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Vlocity
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Chep
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Work Experience
Chep
Senior Business Analyst
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Vlocity
Senior Solution Architect
Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Deutsche Telekom
Senior Business Analyst
Mon Apr 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Deutsche Telekom
Senior Business Analyst And Solution Architect
Tue Nov 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Oracle
Siebel Principal Consultant
Fri Feb 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Amdocs
Crm Senior Consultant
Fri Sep 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Softlab
Project Manager, Technical Leader, Senior Consultant
Tue May 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Unisys
Crm Consultant
Mon Jun 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Instituto Nacional De Engenharia E Tecnologia Industrial Ineti
Developer
Wed Jan 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Henrique Gouveia Email Addresses
FAQ About Henrique Gouveia
-
Henrique Gouveia is located at
Madrid, Madrid, Spain -
Henrique Gouveia is a
IT Project Management, Solution Architecture and Business Analysis Complex digital transformation and standardization programs. Business Partner Management. Fit gap analysis, scope definition, product selection and strategic roadmaps. Management of project scope, risks, issues and action items. Suppliers management and coordination of offshore implementations. Stakeholder management. Delivery management. Expert on CRM business processes and key enterprise solutions: Vlocity, Salesforce, Oracle Siebel, Amdocs Clarify, Genesys CTI Solution architecture, best practices, requirements evaluation and business analysis for CRM processes. Application and system analysis. Functional and technical solution designs and reviews. eCommerce, Contact Channel Management, DMS and Billing Integration. Scrum Master Certified. International experience in Portugal, Spain, Germany, Switzerland and Austria. Chep -
Henrique Gouveia currently works in the
Chep -
Henrique Gouveia specializes in
IT Project Management, Solution Architecture and Business Analysis Complex digital transformation and standardization programs. Business Partner Management. Fit gap analysis, scope definition, product selection and strategic roadmaps. Management of project scope, risks, issues and action items. Suppliers management and coordination of offshore implementations. Stakeholder management. Delivery management. Expert on CRM business processes and key enterprise solutions: Vlocity, Salesforce, Oracle Siebel, Amdocs Clarify, Genesys CTI Solution architecture, best practices, requirements evaluation and business analysis for CRM processes. Application and system analysis. Functional and technical solution designs and reviews. eCommerce, Contact Channel Management, DMS and Billing Integration. Scrum Master Certified. International experience in Portugal, Spain, Germany, Switzerland and Austria. -
Henrique Gouveia speaks the following languages:
No languages available. -
Henrique Gouveia has prior experience in the following industries:
Vlocity , Deutsche Telekom , Deutsche Telekom , Oracle , Amdocs , Softlab , Unisys , Instituto Nacional De Engenharia E Tecnologia Industrial Ineti -
Henrique Gouveia has the following professional experience:
Chep , Vlocity , Deutsche Telekom , Deutsche Telekom , Oracle , Amdocs , Softlab , Unisys , Instituto Nacional De Engenharia E Tecnologia Industrial Ineti . -
You can view Henrique Gouveia’s
LinkedIn profile at LinkedIn URL. -
Henrique Gouveia’s work email addresses are
[email protected] . -
Henrique Gouveia works at
Chep
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