
Hmily Shantala
Hmily Shantala – 15 years professional experience in strategic and operational marketing competencies. Hmily’s strength is end-to-end... | Brisbane, Brisbane, Australia
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Hmily Shantala’s Emails hm****@te****.telstra
Hmily Shantala’s Phone Numbers No phone number available.
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Hmily Shantala’s Location Brisbane, Brisbane, Australia
Hmily Shantala’s Expertise Hmily Shantala – 15 years professional experience in strategic and operational marketing competencies. Hmily’s strength is end-to-end marketing from product development, below the line, customer experience mapping, customer solution design, and sales strategy in both B2B and consumer markets (i.e. finance, insurance, technology, telco, energy/gas, resources sector). With customer based strategy a foundation - my strengths include customer focus, organisational agility, drive for results through relationship building. Overall, I’m a focused and dedicated employee with a passion for best practice segment execution. The skills I can immediately bring to the job are: A demonstrated ability to lead and motivate a team to meet organisational priorities (both direct line staff and virtual teams) Exceptional project management skills – managing large budgets, teams, resources and deadlines Customer advocate - considerable experience in driving a customer focused culture in large complex organisations Deep knowledge of Telstra and the telecommunication industry Strong research skills in understanding customers’ needs, attitudes, behaviours and drivers My ability to harness complex information and opportunities spans highly technical environments across multiple service based industries Proven ability to translate strategic goals into actionable customer experience initiatives High degree of organisational agility in complex business environments with large matrix organisations Experienced in feasibility assessments and commercially relevant prioritisation frameworks I am a highly motivated individual with a warm interpersonal style.
Hmily Shantala’s Current Industry Telstra
Hmily
Shantala’s Prior Industry
Griffith University, Australia
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Colmar Brunton
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Energex
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Suncorp
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Suncorp Group
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Telstra
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Work Experience

Telstra
Senior Product Manager - Mobile Consumer Postpaid
Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Telstra
Senior Product Specialist Customer Experience - Mobility
Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Telstra
Customer Experience, Service & Self Care Lead
Tue Feb 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Telstra
Customer Proposition Segment Specialist
Mon Jun 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Telstra
Customer Propositions Manager - Segment
Mon Sep 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Telstra
Segment Manager Customer Experience
Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Telstra
Segment Marketer
Sat Jul 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Suncorp Group
Segment Specialist - Deposits Product
Wed Feb 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Suncorp
Group Customer Value Analyst - Strategic Group
Sat May 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Energex
Business Market Analyst (B2B)
Sun Dec 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Colmar Brunton
Senior Research Analyst
Thu Feb 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Griffith University, Australia
Head Tutor for Advertising and Promotions Strategy
Thu Jun 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)