
Jacob Falkenberg
• Customer Service – Dealing with multiple inquiries from multiple customers. • Strong investigative and negotiation skills • Sales – Consumer and Business-to-Business... | 3550 Saint Lucia Place, West Sacramento, United States
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Jacob Falkenberg’s Emails ja****@de****.com
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Jacob Falkenberg’s Location 3550 Saint Lucia Place, West Sacramento, United States
Jacob Falkenberg’s Expertise • Customer Service – Dealing with multiple inquiries from multiple customers. • Strong investigative and negotiation skills • Sales – Consumer and Business-to-Business in retail and telesales scenarios. Including Up-selling and Cross-selling to other departments through referrals. • Call Center Experience – Inbound and outbound customer service, sales and technical support. Handling multiple computer applications at the same time. 120+calls per day. • Proven ability to deal with a wide range of individuals in a stressful and time sensitive environment. • Active Listening Skills – Recognize appropriate services/products/support to improve customers’ situation and retain current customers. • Thrive In A Fast Paced Environment – Proven to work well under pressure with a keen eye on details and to make rational decisions. • Coachable – Interact well with coaches and managers and improve from performance feedback. • Adapt easily to changes in procedures and activities. • Time Management and Organizational skills. • Interpersonal and Teamwork skills. • Proficient with Microsoft Windows, Word, Excel, PowerPoint, Publisher, Outlook, Intuit QuickBooks Pro, ACT, GoldMine. Specialties: See above
Jacob Falkenberg’s Current Industry Tower Realty Sacramento
Jacob
Falkenberg’s Prior Industry
Trinity Development Inc Dba Cti Of Sacramento Concreteanddesign
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Jp Falkenberg Inc Dba The Glass Guru
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Niello Volkswagen
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Niello Audi
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Us Navy Reserve
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Delta Air Lines
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Tower Realty Sacramento
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Work Experience

Tower Realty Sacramento
Licensed Realtor
Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Delta Air Lines
Flight Attendant
Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Us Navy Reserve
Hospital Corpsman
Wed Apr 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Niello Audi
Audi Brand Specialist
Tue Jul 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Niello Volkswagen
Sales
Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Jp Falkenberg Inc Dba The Glass Guru
CEO/President
Sat Sep 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Trinity Development Inc Dba Cti Of Sacramento Concreteanddesign
CEO/President
Thu Apr 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)