
Jacque Harper
I listen to people and work to translate their needs and desires into tools, goals and situations that... | 340 East Superior Street#2, Chicago, United States
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Jacque Harper’s Location 340 East Superior Street#2, Chicago, United States
Jacque Harper’s Expertise I listen to people and work to translate their needs and desires into tools, goals and situations that help them to succeed. As a usability professional, this means I conduct user research and moderate in-lab testing in order to design interactions and workflows that are intuitive and attractive and which help users accomplish their top tasks. As an agile team member—remembering that agile should never be rigid—I observe team and enterprise dynamics and illuminate practices and behaviors to bring better health to development teams and organizations. As a result of my career progression from production and graphic design, then into the trenches of back-end code and then back to user experience, I am a strong facilitator of communication between the creators and the users of software. My expertise is primarily in web applications, but could easily be generalized to any area where there are non-technical users who need to understand the technical people, and vice versa. I occasionally blog at https://jacqueharper.net/blog/ and https://www.chicagobassensemble.com/blog/ My interest in providing rich and memorable experiences extends beyond work life. I am a musician, and I have performed with the Civic Orchestra of Chicago, symphony orchestras in Rockford, IL and South Bend, IN, and musical theater in the greater Chicagoland area. I lead my own group, a chamber ensemble of double basses called the Chicago Bass Ensemble. With that group, I have commissioned and performed the premieres of two new works for bass quartet and one for marimba and bass sextet. I live in the city of Chicago. Specialties: User interviews, field study, heuristic analysis, usability analysis, agile methodology, scrum
Jacque Harper’s Current Industry Press Ganey
Jacque
Harper’s Prior Industry
The Electric Fetus
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Springfield Symphony Orchestra
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Bread And Circus
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Gelb Music
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Opcode Systems
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Civic Orchestra Of Chicago
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Digital People
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Rockford Symphony Orchestra
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Uop
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Chicago Bass Ensemble
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Heidrick And Struggles
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Cars Com
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Spr
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Pathfinder Software
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Kellogg School Of Management
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Caxy Interactive
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Strive Consulting
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Work Experience

Press Ganey
User Experience Architect & Researcher
Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Strive Consulting
User Experience
Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Caxy Interactive
User Experience Specialist
Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Kellogg School Of Management
Senior User Experience Lead (contract)
Sat Nov 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Pathfinder Software
User Experience
Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Pathfinder Software
User Experience Architect - Contract
Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Spr
Agile Coach
Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Cars Com
Senior Interaction Designer
Sun May 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Cars Com
Senior User Experience Manager
Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Heidrick And Struggles
Information Architect
Thu Jun 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Chicago Bass Ensemble
Founder
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Uop
Graphic Designer - Web Developer
Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Rockford Symphony Orchestra
Double Bassist
Tue Sep 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)
Digital People
Production Artist / Graphic Designer
Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Civic Orchestra Of Chicago
Double Bassist
Fri Sep 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)
Opcode Systems
Tech Support Specialist
Wed Jun 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time)
Gelb Music
Keyboard Sales
Fri Jan 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time)
Bread And Circus
Front End Supervisor
Fri Sep 01 1989 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time)
Springfield Symphony Orchestra
Education Coordinator
Fri Jan 01 1988 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 1989 00:00:00 GMT+0000 (Coordinated Universal Time)
The Electric Fetus
Inside Sales
Wed Jan 01 1986 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 1987 00:00:00 GMT+0000 (Coordinated Universal Time)