James Crecy
Email - [email protected] Phone - 817-936-3011 Open for Work As an Implementation Specialist at Ericsson Software, I have been supporting customers... | Burleson, Texas, United States
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James Crecy’s Location Burleson, Texas, United States
James Crecy’s Expertise Email - [email protected] Phone - 817-936-3011 Open for Work As an Implementation Specialist at Ericsson Software, I have been supporting customers with the installation, configuration, and troubleshooting of various software products for over a year. I have extensive experience in using Microsoft Excel to analyze data, create reports, and automate workflows, as well as a Six Sigma certification that enables me to apply quality improvement methodologies to enhance customer satisfaction and operational efficiency. I have also contributed to the development and delivery of training materials, documentation, and feedback mechanisms for both internal and external stakeholders. Previously, I worked as a Customer Service Manager at a leading retail company, where I managed a team of 15 agents, resolved complex issues, and increased customer retention and loyalty. I am passionate about providing exceptional service and solutions to customers, and I am always eager to learn new skills and technologies to improve my performance and value. I am looking for new challenges and opportunities to grow and advance in the field of software implementation and customer service.
James Crecy’s Current Industry Ericsson Software
James
Crecy’s Prior Industry
Ericsson
|
Ericsson Software
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Work Experience
Ericsson Software
Implementation Specialist
Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ericsson
Implementation Specialist
Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
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James Crecy Email Addresses
FAQ About James Crecy
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James Crecy is located at
Burleson, Texas, United States -
James Crecy is a
Email - [email protected] Phone - 817-936-3011 Open for Work As an Implementation Specialist at Ericsson Software, I have been supporting customers with the installation, configuration, and troubleshooting of various software products for over a year. I have extensive experience in using Microsoft Excel to analyze data, create reports, and automate workflows, as well as a Six Sigma certification that enables me to apply quality improvement methodologies to enhance customer satisfaction and operational efficiency. I have also contributed to the development and delivery of training materials, documentation, and feedback mechanisms for both internal and external stakeholders. Previously, I worked as a Customer Service Manager at a leading retail company, where I managed a team of 15 agents, resolved complex issues, and increased customer retention and loyalty. I am passionate about providing exceptional service and solutions to customers, and I am always eager to learn new skills and technologies to improve my performance and value. I am looking for new challenges and opportunities to grow and advance in the field of software implementation and customer service. Ericsson Software -
James Crecy currently works in the
Ericsson Software -
James Crecy specializes in
Email - [email protected] Phone - 817-936-3011 Open for Work As an Implementation Specialist at Ericsson Software, I have been supporting customers with the installation, configuration, and troubleshooting of various software products for over a year. I have extensive experience in using Microsoft Excel to analyze data, create reports, and automate workflows, as well as a Six Sigma certification that enables me to apply quality improvement methodologies to enhance customer satisfaction and operational efficiency. I have also contributed to the development and delivery of training materials, documentation, and feedback mechanisms for both internal and external stakeholders. Previously, I worked as a Customer Service Manager at a leading retail company, where I managed a team of 15 agents, resolved complex issues, and increased customer retention and loyalty. I am passionate about providing exceptional service and solutions to customers, and I am always eager to learn new skills and technologies to improve my performance and value. I am looking for new challenges and opportunities to grow and advance in the field of software implementation and customer service. -
James Crecy speaks the following languages:
No languages available. -
James Crecy has prior experience in the following industries:
Ericsson -
James Crecy has the following professional experience:
Ericsson Software , Ericsson . -
You can view James Crecy’s
LinkedIn profile at LinkedIn URL. -
James Crecy’s work email addresses are
[email protected] . -
James Crecy works at
Ericsson Software
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