
James Grady
As the Director of Product Content at Sage, I am dedicated to shaping the user experience through strategic... | 5758 South Kostner Avenue, Chicago, United States
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James Grady’s Emails [email protected]
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James Grady’s Location 5758 South Kostner Avenue, Chicago, United States
James Grady’s Expertise As the Director of Product Content at Sage, I am dedicated to shaping the user experience through strategic and impactful content. In my current role, I lead the UX copywriting for a range of applications including Sage Connect, Sage Banking, Sage AR Automation, Sage Network API, and several internal tools. I also manage release notes communications, craft customer-facing content, and define product positioning for Sage Connect. Additionally, I oversee product education initiatives, creating educational videos, articles, and maintaining the Sage Network / Sage Connect knowledge base. Before stepping into my current role, my career was rooted in marketing content and communications. I served as the Director of Marketing Communication at Sage and previously held the role of Director of Product Content at Lockstep, which was later acquired by Sage. My earlier roles concentrated on content creation and curation within the ERP industry (Americas SAP User Group) and the banking, payments, and fintech industry. My core expertise lies in copywriting, editing, and what I affectionately call "cat herding." I am also proficient in podcast editing and production, email and social media marketing, and ghostwriting, in addition to my time management and project coordination skills, which have been honed over the last decade + in the financial services industry. Looking ahead, my goal is to continue growing and thriving at Sage, building a comprehensive product content team that can deliver world-class applications. Long-term, I aspire to manage and lead teams that create content inspiring and impactful for organizations of all sizes. Education is a cornerstone of my professional journey. While I hold a bachelor's degree, my continuous pursuit of knowledge is what truly defines my educational background. I am driven to constantly improve my writing, refine our audience insights, and mentor the next generation of writers, marketers, and UX ideators. I believe in infusing humor into my work whenever possible, striving to maintain an upbeat and positive attitude. This approach has been recognized throughout my career, as evidenced by the three Bravo Awards I received at BAI. Additionally, I was honored as an emerging leader and awarded Mentor of the Year in 2018 by the University of St. Francis. If you're interested in connecting or discussing potential collaborations, feel free to reach out. I am always open to networking with professionals passionate about content creation, marketing, and UX design.
James Grady’s Current Industry Sage
James
Grady’s Prior Industry
University Of St Francis
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Harrahs Joliet Casino And Hotel
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Marcus Evans
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Bai
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Asug Americas Sap Users
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Lockstep
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Sage
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Work Experience

Sage
Content Product Director
Mon May 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Lockstep
Product Content Director
Mon May 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Lockstep
Director, Marketing Communications / Director of Product Content
Sat Oct 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Sage
Director, Marketing Communications
Sat Oct 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Lockstep
Director of Content Development
Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Sage
Director of Content Development (Lockstep)
Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Asug Americas Sap Users
Enterprise Content Producer
Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Bai
Manager, Digital (Marketing)
Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Bai
Manager, Content & Programs
Mon Jul 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Marcus Evans
Capital Markets Division
Tue Mar 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Marcus Evans
Lead Conference Producer
Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Marcus Evans
Life Science Division
Wed Oct 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Marcus Evans
Senior Sponsorship Client Management, Life Sciences
Wed Oct 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
University Of St Francis
Resident Assistant
Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Harrahs Joliet Casino And Hotel
Marketing Representative / Public Relations Representative
Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Harrahs Joliet Casino And Hotel
Marketing Intern: Public Relations and Advertising
Tue May 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
University Of St Francis
Light/ Sound Board Operator
Fri Oct 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)