
James Stevenson
I am a highly motivated and very analytic individual who has a vast knowledge of call center metrics... | Calhoun, Louisiana, United States
*50 free lookup(s) per month.
No credit card required.
James Stevenson’s Emails ja****@ce****.com
James Stevenson’s Phone Numbers No phone number available.
Social Media
James Stevenson’s Location Calhoun, Louisiana, United States
James Stevenson’s Expertise I am a highly motivated and very analytic individual who has a vast knowledge of call center metrics and performance management KPIs. I have managed Call Center Reporting, Compensation Design, and Call Center Compensation Processing. I have also managed IT professionals for 8+ years driving automation in call centers along with retail stores. I have led the rollout of a compensation system and plans across two merger / acquisitions. Specialties: IT Management, IT Requirements, Call Center Performance Analytics, Metrics and KPI Monitoring, Compensation Design, Compensation Processing, Mergers and Acquisitions
James Stevenson’s Current Industry Lumen Technologies
James
Stevenson’s Prior Industry
Centurytel
|
Centurylink
|
Lumen Technologies
Not the James Stevenson you were looking for?
Find accurate emails & phone numbers for over 700M professionals.
Work Experience

Lumen Technologies
Director Customer Order Resolution
Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Centurylink
Sr Manager Comp Design And Performance Analytics
Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Centurytel
Manager Customer Care Analytics
Sat Mar 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Centurytel
Supervisor Iii - Reporting - Analytics
Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Centurytel
Sr Analyst
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Centurytel
Supervisor Client Support
Sat Mar 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Centurytel
Sr Client Support Specialist
Sat Jun 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
Centurytel
Client Support Specialist Ii
Fri Jun 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)