
Jana Demcova
Livelife.cz is a Czech training institute (private education center) specialized in NLP (Neuro-Linguistic Programming), leadership, personal development and... | Prague, Prague, Czech Republic
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Jana Demcova’s Emails ja****@so****.com
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Jana Demcova’s Location Prague, Prague, Czech Republic
Jana Demcova’s Expertise Livelife.cz is a Czech training institute (private education center) specialized in NLP (Neuro-Linguistic Programming), leadership, personal development and training company. Jana is specializes in business personal development, leadership, mental team building, analyzing and implementing business processes, BPR and performs Cognitio-scan methodology.Cognitio-scan - who we are? Center for communication, awareness and organization development. What is Cognitio-scan? An integrated holistic framework that enables awareness and organization development that is supported by an IT platform. What we do? Open and team trainings, NLP courses, moderating organization development, online tools, counseling and coaching. In a way that contribute to a healthy environment. Cognitio-scan - ambition Prosperous, leading center for awareness and organization development. Always more, always higher. •Management of the international company in Slovak Republic •100% owner of company is Spanish cosmetics holding •Niobe parfum, s.r.o. organize the sales of cosmetics products within Slovakia, Czech Republic, Poland and Hungary base on call center services. • Managing residential and business call centre • Managing Front Office, Back Office, Claims Department activities • Number of direct subordinates 5, as well as 300 agents and coordinators • Active participation in process and project management • Claims and Complaints Management and Prevention Project • Successful Sales management - CCs insure 30% share in aDSL product sale intro ST,. • Dealer partner network stabilization • New partner agreement development for partner shops and brand shops • New bonus structure development • Work up of regional structures for management of dealer network (24 FTE and 160 external partners – 480 sales representatives ) • New alternative sales channels retrieval of pre paid products (18 alternative partners) • Set up of strategies development in indirect sales network (particularly focusing on brand shops – 69 brand shops and 129 POS) • New point of sales set up • Processes optimization in indirect sales with the aim to increase market share • Reporting to Sales Director. • Company project management Program VIAC - this program is about EuroTel CRM Strategy - VIAC merge some Projects and the main goal is Eurotel – Customer centric company Main responsibilities: • Project plan development • Outcome implementation from projects to practice in terms of CRM • Communication about changes for ET front line (450 EFT and 380 external) • Project teams guidance – horizontal structure Regular reporting to HR Director, Sales Director, Customer Care Director, PR Director. - management Customer care and Direct sales - Eastern Slovakia.
Jana Demcova’s Current Industry Cognitio-Scan
Jana
Demcova’s Prior Industry
EuroTel Bratislava, a.s., Bratislava
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EuroTel Bratislava, a.s., Bratislava (current T-Mobile, a.s. Slovakia)
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T- Mobile Bratislava (in the past Eurotel, a.s. Bratislava)
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Slovak Telekom, a.s., Bratislava
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NIOBE Parfum, s.r.o
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Hudson Global Resources
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SD Search CZ, s r.o.
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Work Experience

Cognitio-Scan
Certified international NLP business trainer and business development manager Cognitio-scan s r.o.
Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Cognitio-Scan
Director Of Business Development
Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
SD Search CZ, s r.o.
Country Manager CZ/HU
Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Hudson Global Resources
Country Manager Slovakia, Head of SSC Recruitment CZ
Fri May 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Hudson Global Resources
Manager Hudson Young Professionals
Sat Mar 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
NIOBE Parfum, s.r.o
Managing and call center director
Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Slovak Telekom, a.s., Bratislava
Head off call Centers‘ Department
Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
T- Mobile Bratislava (in the past Eurotel, a.s. Bratislava)
Senior project manager
Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
EuroTel Bratislava, a.s., Bratislava (current T-Mobile, a.s. Slovakia)
Senior manager for indirect sales
Fri Nov 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
EuroTel Bratislava, a.s., Bratislava
Regional manager - Customer care and Direct sales
Wed Jul 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)